9781456577780 - retail sales & customer service - volume 1: getting retail service right ! de santoro, mr carlo; santoro, carlo g (4 resultados)
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Librería: ThriftBooks-Atlanta, AUSTELL, GA, Estados Unidos de AmericaThriftBooks-Atlanta
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Bueno
EUR 9,91
Gastos de envío gratisSe envía dentro de Estados Unidos de AmericaCantidad disponible: 1 disponibles
Paperback. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Librería: Better World Books Ltd, Dunfermline, Reino UnidoBetter World Books Ltd
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Bueno
EUR 9,59
Envío por EUR 5,77Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 1 disponibles
Condición: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Librería: CitiRetail, Stevenage, Reino UnidoCitiRetail
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 21,96
Envío por EUR 42,67Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 1 disponibles
Paperback. Condición: new. Paperback. Volume 1 - Sales Principles & Fundamental Concepts of Customer Service - is designed to assist workers just like you, employed in a retail sales or service environment, at an entry or team member level. This volume explores the importance of sales and good customer service in Retail and outl…ines the basic principles associated with such a role. Gaining a full understanding of these principles and concepts before venturing out onto the sales floor will not only make a job in this field easier for you to grasp, but will help lay the foundations to a successful career in a range of retail sales and customer service roles. In Volume 1, fundamental principles such as product knowledge, store presentation and understanding basic retail formulae are explained, together with how factors such as body language and personal hygiene can affect the success of a sale. Occupational health and safety, competitor analysis and working as part of a team are also covered, as well as exploring cultural differences in a retail environment. We Discuss; Self-Development & Your Career Sales & Customer Service Product Knowledge Store Presentation Personal Presentation & Hygiene Behaviour & Body Language Working Together Occupational Health & Safety Retail Figures & Formulae Competitor Analysis This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.
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Librería: THE SAINT BOOKSTORE, Southport, , Reino UnidoTHE SAINT BOOKSTORE
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 81,39
Envío por EUR 14,18Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: Más de 20 disponibles
Paperback / softback. Condición: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.
