Publicado por John Wiley & Sons Inc, United States, New York, 2014
ISBN 10: 1118827856 ISBN 13: 9781118827857
Idioma: Inglés
Librería: WorldofBooks, Goring-By-Sea, WS, Reino Unido
EUR 2,90
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Añadir al carritoPaperback. Condición: Very Good. Sales and service are being radically redefined like never before. With buyers now in possession of unlimited information, online content is quickly becoming the dominant driver for commerce. Today anyone working in sales or customer service needs to possess entirely new skills. Unfortunately most organizations are still using traditional selling and service models developed for a different time. In this new book by the author of the #1 bestseller The New Rules of Marketing & PR, David Meerman Scott demystifies the new digital commercial landscape and offers inspiring and valuable guidance for anyone not wanting to be left behind. Rich with revealing, first-hand accounts of real businesses that are charting this new territory and finding astounding success a bicycle manufacturer that engages customers with honest and revealing openness; an enterprising network of home basement repair contractors that educates clients with free publications and innovative visual software; and an independent physician who provides her patients with online video notes to help them follow detailed medical instructions The New Rules of Sales & Service shows how innovative businesses large and small are discovering new opportunities, strengthening customer loyalty, and mastering real-time buyer satisfaction. Among the topics covered in detail: * Why the old rules of sales and service no longer work in an always-on world * The new sales cycle and how informative Web content drives the buying process * Providing agile, real-time sales and service 24/7 without letting it rule your life * The importance of defining and understanding the buyer personas * How agile customer service retains existing clients and expands new business * Why content-rich websites motivate interest, establish authority, and drive sales * How social media is transforming the role of salesperson into valued consultant Required reading for any organization that interacts with the public ranging from independent consultants to established large corporations and small businesses to new start-ups and non-profits The New Rules of Sales & Service is the essential guidebook for anyone attempting to navigate the exciting and evolving digital landscape. Note: The New Rules of Sales & Service is neither an update nor a sequel to The New Rules of Marketing & PR; rather it complements the earlier book. Each book focuses on and outlines different strategies: Marketing and PR use online content to reach many buyers at once; Sales and Service use online content to reach buyers one at a time. The New Rules of Sales & Service tailors its strategies and tactics to reflect this difference. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Librería: Bahamut Media, Reading, Reino Unido
EUR 4,50
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Añadir al carritoHardcover. Condición: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping.
Librería: AwesomeBooks, Wallingford, Reino Unido
EUR 4,50
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Añadir al carritoHardcover. Condición: Very Good. The New Rules of Sales and Service: How to Use Agile Selling, Real-Time Customer Engagement, Big Data, Content, and Storytelling to Grow Your Business This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping.
Librería: ThriftBooks-Reno, Reno, NV, Estados Unidos de America
EUR 7,18
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Añadir al carritoHardcover. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.06.
Librería: ThriftBooks-Atlanta, AUSTELL, GA, Estados Unidos de America
EUR 7,18
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Añadir al carritoHardcover. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.06.
Librería: ThriftBooks-Dallas, Dallas, TX, Estados Unidos de America
EUR 7,18
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Añadir al carritoHardcover. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.06.
Librería: Anybook.com, Lincoln, Reino Unido
EUR 4,34
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Añadir al carritoCondición: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. Dust jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,550grams, ISBN:9781118827857.
Librería: Buchpark, Trebbin, Alemania
EUR 9,55
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Añadir al carritoCondición: Sehr gut. Zustand: Sehr gut | Seiten: 272 | Sprache: Englisch | Produktart: Bücher.
Publicado por Wiley & Sons, Incorporated, John, 2014
ISBN 10: 1118827856 ISBN 13: 9781118827857
Idioma: Inglés
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
Original o primera edición
EUR 3,60
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Añadir al carritoCondición: Good. 1st Edition. Used book that is in clean, average condition without any missing pages.
Publicado por Wiley & Sons, Incorporated, John, 2014
ISBN 10: 1118827856 ISBN 13: 9781118827857
Idioma: Inglés
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
Original o primera edición
EUR 3,60
Convertir monedaCantidad disponible: 1 disponibles
Añadir al carritoCondición: Good. 1st Edition. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
Publicado por Wiley & Sons, Incorporated, John, 2014
ISBN 10: 1118827856 ISBN 13: 9781118827857
Idioma: Inglés
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
Original o primera edición
EUR 3,60
Convertir monedaCantidad disponible: 1 disponibles
Añadir al carritoCondición: Very Good. 1st Edition. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
Librería: More Than Words, Waltham, MA, Estados Unidos de America
EUR 1,14
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Añadir al carritoCondición: Good. . Good. All orders guaranteed and ship within 24 hours. Before placing your order for please contact us for confirmation on the book's binding. Check out our other listings to add to your order for discounted shipping.
Librería: SecondSale, Montgomery, IL, Estados Unidos de America
EUR 3,58
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Añadir al carritoCondición: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
Librería: SecondSale, Montgomery, IL, Estados Unidos de America
EUR 3,58
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Añadir al carritoCondición: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Librería: Best and Fastest Books, Wantage, NJ, Estados Unidos de America
EUR 8,99
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Añadir al carritoHardcover. Condición: Collectible-VeryGood. Signed and inscribed by author. Hardcover copy is in very good, solid condition, DJ has minimal wear, unmarked text, may have ex owner inscription, a great copy. We take great pride in accurately describing the condition of our books and media, ship within 48 hours, and offer a 100% money back guarantee. Customers purchasing more than one item from us may be entitled to a shipping discount.
Librería: BooksRun, Philadelphia, PA, Estados Unidos de America
EUR 5,37
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Añadir al carritoHardcover. Condición: Good. 1. Ship within 24hrs. Satisfaction 100% guaranteed. APO/FPO addresses supported.
Librería: Your Online Bookstore, Houston, TX, Estados Unidos de America
EUR 11,52
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Añadir al carritoHardcover. Condición: New.
Librería: Gulf Coast Books, Memphis, TN, Estados Unidos de America
EUR 11,52
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Añadir al carritoHardcover. Condición: New.
Librería: ICTBooks, Wichita, KS, Estados Unidos de America
EUR 11,52
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Añadir al carritoCondición: new.
Librería: The Book Spot, Sioux Falls, MN, Estados Unidos de America
EUR 53,06
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Añadir al carritoHardcover. Condición: New.