Librería: BargainBookStores, Grand Rapids, MI, Estados Unidos de America
EUR 48,64
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Añadir al carritoCondición: New. The Best I.T. Service Delivery BOOK EVER! Hardware Warranty, Break-Fix, Professional and Managed Services (Paperback or Softback) 1.68.
Publicado por Intelligent Enterprise, 2008
ISBN 10: 0978894324 ISBN 13: 9780978894320
Idioma: Inglés
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 44,83
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Publicado por Intelligent Enterprise, 2008
ISBN 10: 0978894324 ISBN 13: 9780978894320
Idioma: Inglés
Librería: Ria Christie Collections, Uxbridge, Reino Unido
EUR 60,08
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Publicado por Intelligent Enterprise, 2008
ISBN 10: 0978894324 ISBN 13: 9780978894320
Idioma: Inglés
Librería: GreatBookPricesUK, Woodford Green, Reino Unido
EUR 52,94
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Publicado por Intelligent Enterprise 2008-09, 2008
ISBN 10: 0978894324 ISBN 13: 9780978894320
Idioma: Inglés
Librería: Chiron Media, Wallingford, Reino Unido
EUR 56,82
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Publicado por Intelligent Enterprise, 2008
ISBN 10: 0978894324 ISBN 13: 9780978894320
Idioma: Inglés
Librería: Lucky's Textbooks, Dallas, TX, Estados Unidos de America
EUR 43,64
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Publicado por Intelligent Enterprise, 2008
ISBN 10: 0978894324 ISBN 13: 9780978894320
Idioma: Inglés
Librería: PBShop.store US, Wood Dale, IL, Estados Unidos de America
EUR 54,43
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Añadir al carritoPAP. Condición: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
Publicado por Intelligent Enterprise, 2008
ISBN 10: 0978894324 ISBN 13: 9780978894320
Idioma: Inglés
Librería: PBShop.store UK, Fairford, GLOS, Reino Unido
EUR 52,96
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Añadir al carritoPAP. Condición: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
Publicado por Intelligent Enterprise, 2008
ISBN 10: 0978894324 ISBN 13: 9780978894320
Idioma: Inglés
Librería: THE SAINT BOOKSTORE, Southport, Reino Unido
EUR 65,81
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Añadir al carritoPaperback / softback. Condición: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days 792.
Publicado por Intelligent Enterprise, 2008
ISBN 10: 0978894324 ISBN 13: 9780978894320
Idioma: Inglés
Librería: moluna, Greven, Alemania
EUR 57,53
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Añadir al carritoCondición: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. KlappentextrnrnThe third publication in MSP University s best-selling Managed Services Series, The Best I.T. Service Delivery BOOK EVER! covers all aspects of delivering I.T. and technical services to end-customers through 4 types of service del.
Publicado por Intelligent Enterprise, 2008
ISBN 10: 0978894324 ISBN 13: 9780978894320
Idioma: Inglés
Librería: AHA-BUCH GmbH, Einbeck, Alemania
EUR 70,84
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Añadir al carritoTaschenbuch. Condición: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - The third publication in MSP University s best-selling Managed Services Series, The Best I.T. Service Delivery BOOK EVER! covers all aspects of delivering I.T. and technical services to end-customers through 4 types of service delivery models: Hardware Warranty, Break-Fix, Professional and Managed Services. This comprehensive resource details best practices for service delivery, including a description of each service model and strategies for maintaining or maximizing each model, as well as migrating from one service model to another. Covering service pricing and positioning, service delivery, hiring and compensating and training staff and maximizing customer trust, satisfaction and loyalty, this resource is certain to become a key reference manual in your organization. This book will reveal how to successfully deliver I.T. Solutions and Managed Services to become a Trusted Advisor to your clients. These methodologies have helped thousands of Solution Providers tremendously increase their revenues. The Best I.T. Service Delivery BOOK EVER! applies the most highly effective I.T. and Managed Services delivery techniques ever developed to increase your efficiencies, client relationships and revenue, and provide a roadmap to migrate from one service delivery model to another! We've included everything you'll need in The Best I.T. Service Delivery BOOK EVER!, allowing you to: Identify or establish your current service delivery model, understand key characteristics and important considerations for each service delivery model, determine whether you are in Build, Maintain or Maximize mode, and if you are ready to Migrate. Recognize the key staff necessary for each model and mode and create an effective hiring, compensation, and training process for all staff. Improve customer satisfaction, become a Trusted Advisor and sell more solutions and services to your clients. This resource has been highly anticipated by solution providers and channel organizations worldwide, and fills the void for a service-specific work for the I.T. industry, covering hiring, compensating, and training staff; along with project management, quoting and service delivery for 4 service provider groups. Includes nearly 30 downloadable webinars, forms, tools and collateral!