Isbn: 9780814473856 - coaching, counselling & mentoring: how to choose & use the right technique to boost employee performance (17 resultados)

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hardcover. Condición: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

Condición: Good. 2nd. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Condición: Very Good. 2nd. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.…

Hardcover. Condición: Brand New. 2nd edition. 230 pages. 9.25x6.25x1.00 inches. In Stock.

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Hardcover. Condición: Collectible-Very Good. Newly updated with advice on how and when to give employees the guidance they need, Coaching, Counseling & Mentoring is an essential guide for managers who want to build their confidence and skill in getting the most from their people.Coaching, counselling and mentoring can dramatically improve employee productivity and satisfaction. But there's a big difference between continuously encouraging employees to do their jobs well (coaching), attempting to fix poor performance (counselling) and helping top performers excel (mentoring). Unfortunately, most managers don't truly understand how and when to do each. Coaching, Counseling & Mentoring provides helpful tools like self-assessments and real-life scenarios. It also gives managers specific, practical guidance on using these techniques to improve the performance of all their people.This updated and revised second edition includes useful scripts for talking to employees about sensitive issues, and new material on topics including working with off-site employees, what to say when an employee denies a problem exists, whether or not to coach temps and part-timers, how to draw the line between the mentoring and supervisory role, and what to do when counselling fails. …