Isbn: 9780692205709 - foundation of it operations management: event monitoring and controls (9 resultados)

Condición: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Condición: very_good. Fast & Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

Condición: New.

Condición: New.

Condición: New.

Paperback. Condición: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Taschenbuch. Condición: Neu. Neuware - In IT operations, event monitoring and control - where you continuously monitor the health of IT infrastructure and take proactive measures to prevent the interruptions in IT services- is dominated by tools and technology but there is a meticulous process behind it. This book tries to demystify the underlying process for this kind of operation management. There are lot many books on service management but those books do not cover this subject adequately and leave this area to be addressed by tools and technology. Tools vendor on the other hand, focus on the tool part, leaving the process aspect to the service management professionals. This book fills in the void and connects both, the process and the tools to provide a holistic view. The book takes an educative tone and written primarily for IT generalist and not for the tool experts, although it would give a new perspective to tool experts also.…

Condición: New.

Paperback / softback. Condición: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.