9780273740483 - service operations management: improving service delivery (4th edition) de johnston, robert (18 resultados)

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Librería: AwesomeBooks, Wallingford, Reino UnidoAwesomeBooks
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Bueno
EUR 4,79
Envío por EUR 4,81Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 2 disponibles
Paperback. Condición: Very Good. Service Operations Management: Improving Service Delivery (4th Edition) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been we…ll maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping.

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Librería: WorldofBooks, Goring-By-Sea, WS, Reino UnidoWorldofBooks
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Bueno
EUR 3,36
Envío por EUR 6,54Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 2 disponibles
Paperback. Condición: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

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- Edición internacional
Librería: booksdeck, Santa clara, CA, Estados Unidos de Americabooksdeck
Contactar con el vendedorVendedor de 4 estrellasEdición internacionalCondición: Nuevo
EUR 12,85
Gastos de envío gratisSe envía dentro de Estados Unidos de AmericaCantidad disponible: 4 disponibles
Softcover. Condición: NEW. Brand new book. International edition printed overseas but with similar contents as compared to the US edition. Same day shipping with tracking.

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Librería: Bahamut Media, Reading, Reino UnidoBahamut Media
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Bueno
EUR 5,15
Envío por EUR 8,15Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 2 disponibles
Paperback. Condición: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are… not satisfied. See all our books here, order more than 1 book and get discounted shipping.

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Librería: Phatpocket Limited, Waltham Abbey, HERTS, Reino UnidoPhatpocket Limited
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Aceptable
EUR 3,91
Envío por EUR 12,42Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 2 disponibles
Condición: Good. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions.

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Librería: Anybook.com, Lincoln, Reino UnidoAnybook.com
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Regular
EUR 3,01
Envío por EUR 15,87Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 1 disponibles
Condición: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. Book contains pencil markings. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1050grams, ISBN:9780273…740483.

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Librería: Anybook.com, Lincoln, Reino UnidoAnybook.com
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Regular
EUR 8,46
Envío por EUR 15,87Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 1 disponibles
Condición: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1000grams, ISBN:9780273740483.

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Librería: Orb's Community Bookshop, Huntly, Reino UnidoOrb's Community Bookshop
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Como Nuevo
EUR 19,24
Envío por EUR 14,53Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 1 disponibles
Soft cover. Condición: As New. 4th Edition. As new condition.

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Librería: World of Books (was SecondSale), Montgomery, IL, Estados Unidos de AmericaWorld of Books (was SecondSale)
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Aceptable
EUR 35,40
Gastos de envío gratisSe envía dentro de Estados Unidos de AmericaCantidad disponible: 1 disponibles
Condición: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

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Librería: Phatpocket Limited, Waltham Abbey, HERTS, Reino UnidoPhatpocket Limited
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Regular
EUR 36,07
Envío por EUR 12,42Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 3 disponibles
Condición: Acceptable. Used - Acceptable. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library with wear and barcode page may have been removed. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions.

Editorial: Pearson
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Librería: ThriftBooks-Dallas, Dallas, TX, Estados Unidos de AmericaThriftBooks-Dallas
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Regular
EUR 39,02
Gastos de envío gratisSe envía dentro de Estados Unidos de AmericaCantidad disponible: 1 disponibles
Paperback. Condición: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.

Editorial: Pearson
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Librería: ThriftBooks-Atlanta, AUSTELL, GA, Estados Unidos de AmericaThriftBooks-Atlanta
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Aceptable
EUR 39,02
Gastos de envío gratisSe envía dentro de Estados Unidos de AmericaCantidad disponible: 1 disponibles
Paperback. Condición: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

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Librería: p015, Rotterdam, Holandap015
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Bueno
EUR 19,99
Envío por EUR 38,00Se envía de Holanda a Estados Unidos de AmericaCantidad disponible: 1 disponibles
Paperback. Condición: Very good. 4. Condition: Zeer goed. Binding: Paperback. Edition: 4. Year: 2012. Language: Engels. Description: Lichte gebruik-/opslagsporen. Hoekje(s) licht gebogen.

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Librería: READINGON LLC, BOLINGBROOK, IL, Estados Unidos de AmericaREADINGON LLC
Contactar con el vendedorVendedor de 1 estrellasCondición: Nuevo
EUR 60,33
Envío por EUR 8,73Se envía dentro de Estados Unidos de AmericaCantidad disponible: 3 disponibles
Soft cover. Condición: New. 4th Edition. Brand new, US edition, ship fast with tracking NO.

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Librería: GoldBooks, Denver, CO, Estados Unidos de AmericaGoldBooks
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 84,74
Envío por EUR 4,81Se envía dentro de Estados Unidos de AmericaCantidad disponible: 1 disponibles
Paperback. Condición: new. New Copy. Customer Service Guaranteed.

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Librería: LIBRERIA LEA+, Santiago, RM, ChileLIBRERIA LEA+
Contactar con el vendedorVendedor de 4 estrellasCondición: Nuevo
EUR 70,34
Envío por EUR 32,35Se envía de Chile a Estados Unidos de AmericaCantidad disponible: 1 disponibles
Blanda. Condición: New. Estado de la sobrecubierta: Nuevo. 4. This international market-leading book, aimed at both students and practising managers, provides a comprehensive and balanced introduction to service operations management. Building on the basic principles of operations management, the authors examine the operations d…ecisions that managers face in controlling their resources and delivering services to their customers. Contraportada: This international market-leading book, aimed at both students and practising managers, provides a comprehensive and balanced introduction to service operations management. Building on the basic principles of operations management, the authors examine the operations decisions that managers face in controlling their resources and delivering services to their customers. Combining a unique practical approach with a detailed theoretical underpinning, the authors provide tools, frameworks and techniques for operational analysis and improvement and set operations management within the wider business context, bringing a valuable 'real world' perspective to this growing area. Each chapter includes definitions of key terms, real-world examples and case studies with exercises, questions to test both understanding and application together with recommended further reading and suggested web sites to deepen your knowledge. New features for this 4th edition include: A new 17 chapter structure A practical focus on ?how to? deal with the key issues and challenges facing service operations managers A new chapter on the customer experience A new chapter on driving continuous improvement A new chapter on learning from other operations A new chapter on world-class service Six new end of chapter case exercises A new full-colour design Service Operations Management is an invaluable guide to students and managers confronting operational issues in service management, whether from a general management perspective or focused in specific sectors, such as tourism and leisure or business services. This book is ideal for undergraduates, postgraduates or executives wishing to gain a deeper understanding of managing service operations and improving service delivery. 830 gr. No Aplica (ilustrador). Libro.

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Librería: Buchpark, Trebbin, AlemaniaBuchpark
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Excelente
EUR 9,05
Envío por EUR 105,00Se envía de Alemania a Estados Unidos de AmericaCantidad disponible: 1 disponibles
Condición: Sehr gut. Zustand: Sehr gut | Seiten: 488 | Sprache: Englisch | Produktart: Bücher | Keine Beschreibung verfügbar.

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Librería: DeckleEdge LLC, Albuquerque, NM, Estados Unidos de AmericaDeckleEdge LLC
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 169,10
Gastos de envío gratisSe envía dentro de Estados Unidos de AmericaCantidad disponible: 1 disponibles
paperback. Condición: new.