Pearson education aug 2024 (20 resultados)

Taschenbuch. Condición: Neu. Neuware - A practical guide to the knowledge, principles and skills you need to improve your personal and professional interactions, build your confidence and change your life.Learn how to flex your style of interaction to get on better with other people how to build rapport, reduce conflict, and develop collaborative relationships with positive outcomes for everyone. - Relate more successfully to other people, both at work and at home- Flex your style of interacting with others to suit the individual- Increase your confidence as a communicator- Develop your skills as a leader- Get more out of virtual communicationThis book will help anyone to be more confident in their relationships with people, both at work and outside work.New to this edition - New chapter: this new edition contains a brand new chapter on leadership- Updated and refreshed: refreshed to include new material on getting on with people digitally/when working remotely, and on communicating inclusively and tackling unconscious bias- Practical tools, techniques and activities: material to help you put your learning to use right away- Free online content: new online workbook for readers to download, in addition to free supplementary templates, self-assessment quiz and videosTable of ContentsPART 1 Whats your Style Chapter 1 Your Brain and You Chapter 2 What are the Styles and Whats Your Style Chapter 3 Being Self-Aware - the Four Styles Chapter 4 Navigators Chapter 5 Mobilisers Chapter 6 Energisers Chapter 7 Synthesisers PART 2 - How to recognise Styles in other people Chapter 8 Being Aware of Others Chapter 9 Living and Working with Navigators Chapter 10 Living and Working with Mobilisers Chapter 11 Living and Working with Energisers Chapter 12 Living and Working with Synthesisers PART 3 How to apply the Styles in your work and life Chapter 13 Strategies for Positive Influence and Impact Chapter 13 how to maximise influence when communicating virtuallyChapter 14 Engaging CommunicationChapter 15: Leading OthersChapter 16 Communicating Inclusively Chapter 17 Enhancing your self confidenceChapter 18 Building your Resilience and Re-energising.…

Taschenbuch. Condición: Neu. Neuware.

Taschenbuch. Condición: Neu. Neuware - In Bridging Intention to Impact: Transform Product Development through Evidence-Based Decision-Making, Connor Joyce, a seasoned user researcher and product strategist, offers a groundbreaking guide for product managers and teams seeking to elevate their digital products from engaging to impactful. Packed with practical tools and frameworks, examples from startups through enterprises across industries, and generative AI prompts, this book helps product teams immediately begin taking steps toward a more experimental and evidence-driven culture. Joyce illustrates how this approach can empower companies to adapt to shifting user needs and technology by reframing their digital products as dynamic solutions designed to maximize behavior change, user outcomes, and, ultimately, business impacts, including decreasing churn, increasing customer lifetime value, and lowering customer acquisition costs. Join the growing movement of product leaders embracing the Impact Mindset and unlock your teams potential to make data-driven decisions that lead to impactful products that satisfy user needs and generate positive business outcomes. THIS RESOURCE: - Introduces a new digital product development philosophy focusing on behaviors changed by a feature. - Provides a methodology for defining and creating novel, product-success metrics. Empowers readers to implement grassroots cultural change. - Offers a collection of templates and guides to enable you to begin today.…

Taschenbuch. Condición: Neu. Neuware - In the rapidly evolving AI landscape, customer service and support professionals find themselves in a prime position to take advantage of this innovative technology to drive customer success. The AI Revolution in Customer Service and Support is a practical guide for professionals who want to harness the power of generative AI within their organizations to create more powerful customer and employee experiences. This book is designed to equip you with the knowledge and confidence to embrace the AI revolution and integrate the technology, such as large language models (LLMs), machine learning, predictive analytics, and gamified learning, into the customer experience. Start your journey toward leveraging this technology effectively to optimize organizational productivity. A portion of the books proceeds will be donated to the nonprofit Future World Alliance, dedicated to K-12 AI ethics education. IN THIS BOOK YOULL LEARN - About AI, machine learning, and data science - How to develop an AI vision for your organization - How and where to incorporate AI technology in your customer experience fl ow - About new roles and responsibilities for your organization - How to improve customer experience while optimizing productivity - How to implement responsible AI practices - How to strengthen your culture across all generations in the workplace - How to address concerns and build strategies for reskilling and upskilling your people - How to incorporate games, play, and other techniques to engage your agents with AI - Explore thought experiments for the future of support in your organization Insightful & comprehensiveif you run a service & support operation, put this book on your essential reading list right now! PHIL WOLFENDEN, Cisco, VP, Customer Experience This book is both timely and relevant as we enter an unprecedented period in our industry and the broader world driven by Generative AI. The magnitude and speed of change were experiencing is astounding and this book does an outstanding job balancing technical knowledge with the people and ethical considerations we must also keep front of mind. BRYAN BELMONT, Microsoft, Corporate VP, Customer Service & Support The authors of this book are undoubtedly on the front lines of operationalizing Gen AI implementations in customer support environments and they know undoubtedly that at its core, support is about people and genuine human connections. This book walks you through their journey to keep people at the center of this technical tsunami. PHAEDRA BOINODIRIS, Author, AI for the Rest of Us.…

Taschenbuch. Condición: Neu. Neuware - Our Foundation and Higher tier Student Books for the 2024 French, German and Spanish GCSEs are structured around a carefully designed scheme of work, helping students learn and master the building blocks of grammar, vocabulary and phonics through culture-rich, topic-based modules. - 100% matched to the new specification, with vocabulary embedded and recycled through engaging topics that students can relate to. - Inspiring new approaches to language learning, with cultural launch points to open modules and diverse, inclusive material throughout the course. - Topics in the Student Book have been designed to create fully parallel teaching resources for both Foundation and Higher tiers, to support teaching in mixed-ability settings. - All-new integrated grammar approach, with end-of-module grammar spreads, as well as grammar revision moments, to develop students into confident linguists who can manipulate structures. - Provides targeted support for new elements of the specification, including transactional role plays, phonics, dictation and read aloud. - Comprehensive support for preparing students for the new exams, with exam practice at the end of each module and a dedicated revision module at the end of the course. Please note: audio and transcript content is not included with this purchase. …

Taschenbuch. Condición: Neu. Neuware - Our Foundation and Higher tier Student Books for the 2024 French, German and Spanish GCSEs are structured around a carefully designed scheme of work, helping students learn and master the building blocks of grammar, vocabulary and phonics through culture-rich, topic-based modules. - 100% matched to the new specification, with vocabulary embedded and recycled through engaging topics that students can relate to. - Inspiring new approaches to language learning, with cultural launch points to open modules and diverse, inclusive material throughout the course. - Topics in the Student Book have been designed to create fully parallel teaching resources for both Foundation and Higher tiers, to support teaching in mixed-ability settings. - All-new integrated grammar approach, with end-of-module grammar spreads, as well as grammar revision moments, to develop students into confident linguists who can manipulate structures. - Provides targeted support for new elements of the specification, including transactional role plays, phonics, dictation and read aloud. - Comprehensive support for preparing students for the new exams, with exam practice at the end of each module and a dedicated revision module at the end of the course. Please note: audio and transcript content is not included with this purchase. …

Taschenbuch. Condición: Neu. Neuware - Our Foundation and Higher tier Student Books for the 2024 French, German and Spanish GCSEs are structured around a carefully designed scheme of work, helping students learn and master the building blocks of grammar, vocabulary and phonics through culture-rich, topic-based modules. - 100% matched to the new specification, with vocabulary embedded and recycled through engaging topics that students can relate to. - Inspiring new approaches to language learning, with cultural launch points to open modules and diverse, inclusive material throughout the course. - Topics in the Student Book have been designed to create fully parallel teaching resources for both Foundation and Higher tiers, to support teaching in mixed-ability settings. - All-new integrated grammar approach, with end-of-module grammar spreads, as well as grammar revision moments, to develop students into confident linguists who can manipulate structures. - Provides targeted support for new elements of the specification, including transactional role plays, phonics, dictation and read aloud. - Comprehensive support for preparing students for the new exams, with exam practice at the end of each module and a dedicated revision module at the end of the course. Please note: audio and transcript content is not included with this purchase. …

Taschenbuch. Condición: Neu. Neuware - Our Foundation and Higher tier Student Books for the 2024 French, German and Spanish GCSEs are structured around a carefully designed scheme of work, helping students learn and master the building blocks of grammar, vocabulary and phonics through culture-rich, topic-based modules. - 100% matched to the new specification, with vocabulary embedded and recycled through engaging topics that students can relate to. - Inspiring new approaches to language learning, with cultural launch points to open modules and diverse, inclusive material throughout the course. - Topics in the Student Book have been designed to create fully parallel teaching resources for both Foundation and Higher tiers, to support teaching in mixed-ability settings. - All-new integrated grammar approach, with end-of-module grammar spreads, as well as grammar revision moments, to develop students into confident linguists who can manipulate structures. - Provides targeted support for new elements of the specification, including transactional role plays, phonics, dictation and read aloud. - Comprehensive support for preparing students for the new exams, with exam practice at the end of each module and a dedicated revision module at the end of the course. Please note: audio and transcript content is not included with this purchase. …

Taschenbuch. Condición: Neu. Neuware - Our Foundation and Higher tier Student Books for the 2024 French, German and Spanish GCSEs are structured around a carefully designed scheme of work, helping students learn and master the building blocks of grammar, vocabulary and phonics through culture-rich, topic-based modules. - 100% matched to the new specification, with vocabulary embedded and recycled through engaging topics that students can relate to. - Inspiring new approaches to language learning, with cultural launch points to open modules and diverse, inclusive material throughout the course. - Topics in the Student Book have been designed to create fully parallel teaching resources for both Foundation and Higher tiers, to support teaching in mixed-ability settings. - All-new integrated grammar approach, with end-of-module grammar spreads, as well as grammar revision moments, to develop students into confident linguists who can manipulate structures. - Provides targeted support for new elements of the specification, including transactional role plays, phonics, dictation and read aloud. - Comprehensive support for preparing students for the new exams, with exam practice at the end of each module and a dedicated revision module at the end of the course. Please note: audio and transcript content is not included with this purchase. …

Taschenbuch. Condición: Neu. Neuware - Our Foundation and Higher tier Student Books for the 2024 French, German and Spanish GCSEs are structured around a carefully designed scheme of work, helping students learn and master the building blocks of grammar, vocabulary and phonics through culture-rich, topic-based modules. - 100% matched to the new specification, with vocabulary embedded and recycled through engaging topics that students can relate to. - Inspiring new approaches to language learning, with cultural launch points to open modules and diverse, inclusive material throughout the course. - Topics in the Student Book have been designed to create fully parallel teaching resources for both Foundation and Higher tiers, to support teaching in mixed-ability settings. - All-new integrated grammar approach, with end-of-module grammar spreads, as well as grammar revision moments, to develop students into confident linguists who can manipulate structures. - Provides targeted support for new elements of the specification, including transactional role plays, phonics, dictation and read aloud. - Comprehensive support for preparing students for the new exams, with exam practice at the end of each module and a dedicated revision module at the end of the course. Please note: audio and transcript content is not included with this purchase. …

Taschenbuch. Condición: Neu. Neuware - Develop and expand your skills for social work law using knowledge and practice Social Work Law, 6th Edition, by Alison Brammer is the market leading textbook for social work students and practitioners alike. It serves as a comprehensive, practical and accessible guide to the legal framework in the context of good social work practice for any student or social worker. It provides a good understanding of the relevant law and practice essential for social workers operating within tight legal processes, to discharge their powers properly. The author provides a balanced account of the law as applied to children, families, and adults.…

Taschenbuch. Condición: Neu. Neuware - For those who want to explore, imagine, and truly Think different, welcome to a journey of creation through the Apple Vision Pro. Apple Vision Pro for Creators: A Beginners Guide to Building Immersive Experiences introduces the Apple Vision Pro headset to creative enthusiasts, offering a guide to crafting experiences that leverage its unique features. Not a developer No worriescode and concepts are introduced and explained in easy-to-understand terms. Youll learn how to code 2D/3D applications, create immersive spaces, design procedural materials, use photogrammetry to build detailed 3D models, track user gestures, play spatial audio, and deliver your creations through the App Store or TestFlight. Cut through complexity and jargon using this guide and the accompanying exercises that make the most of Apples latest software. Readers will learn to leverage cutting-edge development tools and techniques as they - Learn Apple Vision Pro core concepts and AR/VR terminology - Master Apple development tools and languages while building interactive projects - Explore how to scale experiences from simple windows to fully immersive spaces - Build interactive 3D scenes with your own objects and materials - Add lighting and spatial audio effects to enhance realism - Seamlessly mix the real and virtual worlds with advanced object behaviors - Implement assistive technologies to bring your work to a diverse audience.…

Taschenbuch. Condición: Neu. Neuware - Cisco ThousandEyes, the cloud-based network intelligence tool, delivers expanded visibility, automated insights, and seamless workflows to ensure digital experiences across any networkwhether on premise, on the Internet, or in the cloud. ThousandEyes is the authority when monitoring SaaS, hybrid, and multi-cloud environments. With unparalleled real-time analytics and insights, it enables IT admins to quickly identify and resolve issues for a reduction of downtime and improved user experience. In Cisco ThousandEyes, network solutions specialists Aaron Trompeter and Robert Webb offer a deep dive into the intricacies and power of the Cisco ThousandEyes platform and demonstrate how to leverage it to solve complex problems and optimize your digital experience. Through real-world experiences and use cases, the authors demonstrate how to plan and design network monitoring solutions, as well as how to improve performance and availability. Youll also learn how ThousandEyes can be integrated with other Cisco products and third-party tools. This is an essential resource for any network administrator, DevOps engineer, IT professional, enterprise IT team, cloud engineer, application team, and service provider responsible for managing and optimizing the performance of an organizations network infrastructure and application performance. - Explore Cisco ThousandEyes and its capabilities, and learn how to harness its potential for your organization - Delve into agent setup, test configurations, alerts, and dashboards, and learn how to apply them effectively - Understand the intricacies of monitoring and troubleshooting network performance issues, and use these skills to enhance network efficiency - Conduct advanced tests using transactional scripts and integrations, and use them for complex problem-solving - Implement best practices for test optimization and device monitoring to ensure optimal functionality - Understand the importance of account settings and automation and their roles in streamlining operations - Align the role of business strategy in the context of digital experience monitoring with your organizations goals.…

Taschenbuch. Condición: Neu. Neuware - Gain a clear understanding of the complexities of law from its fundamental theory to everyday practice Elliott & Quinn'sEnglish Legal System, 22nd Edition by Emily Allbon and Sanmeet Kaur Dua provides a deep understanding of the English Legal System from theory to practice. Renowned for its wide-ranging coverage and clear writing style, this textbook has been relied upon by generations of students, carrying a wealth of knowledge and experience. Now in its 22nd edition, the content offers an in-depth analysis of how the law and legal processes operate within everyday life, along with a range of features to support your studies and encourage your critical thinking and debating skills. Key features include: - 'Bigger Picture' sections help you understand the context in which the law operates. - End-of-chapter questions test your understanding and ability to put forward arguments with evidence. - 'Key Case' analysis highlighting the legal principles. - End-of-chapter questions to test your understanding of the topics and ability to put forward arguments with evidence. With engaging, topical debates in law, ethics and human rights, this textbook will offer the tools to develop your understanding of the English Legal System.…

Taschenbuch. Condición: Neu. Neuware - The Classic Guide to Advanced Java Programming: Fully Updated for Java 21 Core Java is the leading no-nonsense tutorial and reference for experienced programmers who want to write robust Java code for real-world applications. Now, Core Java, Volume II: Fundamentals, Thirteenth Edition, has been revised to cover the new features and enhancements in the Java 21 long-term support release. As always, all chapters have been completely updated, outdated material has been removed, and the new APIs are covered in detail. This volume focuses on the advanced topics that a programmer needs to know for professional software development and includes authoritative coverage of enterprise programming, networking, databases, security, internationalization, and native methods, as well as complete chapters on the Streams, XML, Date and Time, Scripting, and Compilation APIs. In addition, the chapters on Swing and Graphics cover techniques that are applicable to both client-side user interfaces and server-side generation of graphics and images. Cay S. Horstmann clearly explains sophisticated new features with depth and completeness and demonstrates how to use them to build professional-quality applications. Horstmann's thoroughly tested sample code reflects modern Java style and best practices. The examples are carefully crafted for easy understanding and maximum practical value, so you can rely on them to jump-start your own programs. - Master advanced techniques, idioms, and best practices for writing reliable Java code - Make the most of enhanced Java I/O APIs, object serialization, and regular expressions - Connect to network services, harvest web data with the HTTP/2 client, and serve data with the built-in web server or implement your own server - Process code via the Scripting and Compiler APIs - Work with the Date and Time API, including recent refinements - Leverage the Java security model, user authentication, and the security library's cryptographic functions - Preview powerful new APIs for accessing 'foreign' functions and memory 'This is the definitive reference and instructional work for Java and the Java ecosystem.' --Andrew Binstock, Java Magazine See Core Java, Volume I: Fundamentals, Thirteenth Edition, for expert coverage of Java programming fundamentals, including objects, generics, collections, lambda expressions, concurrency, and functional programming. Register your book for convenient access to downloads, updates, and/or corrections as they become available. See inside book for details. …

Taschenbuch. Condición: Neu. Neuware - The ideal text to help you understand the complexities of the rapidly changing world of international businesses. International Business, 9th Edition, by Collinson, Narula, Qamar and Rugman combines data, evidence, case studies and latest examples to reflect the new realities of managing multinational businesses in a rapidly changing world. It connects key theories, methodological tools and analytical frameworks to map trends, make predictions and take on the role of decision makers in business and governments to enable them to lead organizations with real insight in a complex, global business environment. Suitable for undergraduate and postgraduate business students, as well as practicing managers, this textbook offers a strong focus on socially responsible business strategies of multinational firms, including practical ways to combine profitability with wider accountability for contributing to inclusivity and sustainability. Key features include: - An interdisciplinary approach, covering economic, political, social and cultural dimensions of business and management. - Coverage of multiple geographic perspectives local to global combined with views from managers within firms coping with external complexity. - A new chapter on corporate ethics and corporate social responsibility (CSR) with unique case studies to provide a strong ethical dimension to international business management. - A thorough study of international business strategies, including multinational business strategy and organisation structures, and the connections between corporate strategy and national economic competitiveness. - New and updated case studies, including growing trade opportunities in Africa, impact of sanctions on Russia during the Ukraine war, USChina trade war, Uber's global expansion, Zara's sustainability strategy, Netflix in Mexico, and innovation at Samsung.…

Kombiprodukt. Condición: Neu. Neuware.

Taschenbuch. Condición: Neu. Neuware -Master the core subject principles of business operations and processes Operations and Process Management 7th edition is the ultimate text for those wishing to successfully manage business operations, equipping you with the critical and practical tools to manage business operations successfully. A must-read textbook for students who want to embark on a career in the field of operations, it approaches each topic from a managerial perspective, providing a relevant, real-world understanding of the core principles of the subject. With a range of examples, frameworks and techniques incorporated in each chapter, the book is designed to help you better analyse existing operations and understand ways to deal with operational and process challenges. Key features: Updated case studies drawing from a diverse range of industries and organisations from around the globe. New 'Responsible Operations' sections, introduced in all chapters, highlighting the ethical, social and environmental issues associated with operations decisions. A focus on recent developments reflecting the shifting operations environment, including the implications of hybrid working, increased volatility in supply chains, and updated coverage of agile project management. This text is for everyone wanting to understand the nature, principles and practice of operations and process management. It is aimed primarily at students with some management experience or those about to begin their career in management. 608 pp. Englisch.…

Taschenbuch. Condición: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -Learn, prepare, and practice for AWS Certified Cloud Practitioner CLF-C02 exam success with this Cert Guide from Pearson IT Certification, a leader in IT Certification learning. 352 pp. Englisch.

Taschenbuch. Condición: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -Prepare for Microsoft Exam DP-600 and demonstrate your real-world mastery of Microsoft Fabric analytics solution development. Designed for working Fabric analytics engineers, this Exam Ref focuses on the critical thinking and decision-making acumen needed for success at the Microsoft Certified Solutions Associate level. 336 pp. Englisch.…