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Hardcover. Condición: Like New. Like New. First Edition. Signed by all three Authors upon the first endpaper. As new, no wear. Quite clean. 'Competition is becoming increasingly fierce and customers are much more demanding. To stay ahead of the competition it is imperative to understand the emerging trends that can help you improve your Customer Experience. Following many hours of research, discussions on innovation with industry analysts and stimulating debates with forward-thinking clients, Beyond Philosophy, the world thought leaders in Customer Experience, reveal three major trends in the Customer Experience.' 199 pages. Size: 8vo - over 7¾ - 9¾" tall. Signed by Authors. Book.…