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  • Jaime M. Baptista

    Idioma: Inglés

    Publicado por IWA Publishing, GB, 2025

    ISBN 10: 1789065224 ISBN 13: 9781789065220

    Librería: Rarewaves USA, OSWEGO, IL, Estados Unidos de America

    Calificación del vendedor: 5 de 5 estrellas Valoración 5 estrellas, Más información sobre las valoraciones de los vendedores

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    EUR 55,06

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    Paperback. Condición: New. The public water supply, urban wastewater and urban waste management services are essential to the well-being of citizens, public health and economic activities. These are generally provided under natural or legal monopoly, so there is no incentive for utilities to search for greater efficiency and effectiveness and as such there is an increasing prevalence of such risks for users. For these reasons, society can significantly benefit from the existence of regulatory intervention capable of introducing greater balance in the relationship between utilities and their users. The Regulation of Water and Waste Services: An Integrated Approach (Rita-Ersar) presents a practical integrated regulatory approach to these water and waste services. This approach is called the ARIT-ERSAR model and it is capable of contributing to the promotion of access by citizens to these services that is tending towards the universal. These services are provided with suitable quality by utilities at socially acceptable prices and with an acceptable level of risk. This approach consists of a regulation model with two major areas of intervention: structural regulation of the sector and regulation of the performance of the utilities. The components of structural regulation are contributions to organisation, legislation, information and sectoral capacity building. The performance regulation of utilities consists of legal and contractual regulation, economic regulation, quality of service regulation, drinking water quality regulation and user interface regulation.

  • Baptista, Jaime M.

    Idioma: Inglés

    Publicado por Iwa Publishing, 2025

    ISBN 10: 1789065224 ISBN 13: 9781789065220

    Librería: Revaluation Books, Exeter, Reino Unido

    Calificación del vendedor: 5 de 5 estrellas Valoración 5 estrellas, Más información sobre las valoraciones de los vendedores

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    EUR 50,55

    Envío por EUR 14,72
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    Cantidad disponible: 2 disponibles

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    Paperback. Condición: Brand New. 300 pages. 7.99x0.71x10.00 inches. In Stock.

  • Jaime M. Baptista

    Idioma: Inglés

    Publicado por IWA Publishing, GB, 2025

    ISBN 10: 1789065224 ISBN 13: 9781789065220

    Librería: Rarewaves USA United, OSWEGO, IL, Estados Unidos de America

    Calificación del vendedor: 5 de 5 estrellas Valoración 5 estrellas, Más información sobre las valoraciones de los vendedores

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    EUR 57,35

    Envío por EUR 43,69
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    Cantidad disponible: 1 disponibles

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    Paperback. Condición: New. The public water supply, urban wastewater and urban waste management services are essential to the well-being of citizens, public health and economic activities. These are generally provided under natural or legal monopoly, so there is no incentive for utilities to search for greater efficiency and effectiveness and as such there is an increasing prevalence of such risks for users. For these reasons, society can significantly benefit from the existence of regulatory intervention capable of introducing greater balance in the relationship between utilities and their users. The Regulation of Water and Waste Services: An Integrated Approach (Rita-Ersar) presents a practical integrated regulatory approach to these water and waste services. This approach is called the ARIT-ERSAR model and it is capable of contributing to the promotion of access by citizens to these services that is tending towards the universal. These services are provided with suitable quality by utilities at socially acceptable prices and with an acceptable level of risk. This approach consists of a regulation model with two major areas of intervention: structural regulation of the sector and regulation of the performance of the utilities. The components of structural regulation are contributions to organisation, legislation, information and sectoral capacity building. The performance regulation of utilities consists of legal and contractual regulation, economic regulation, quality of service regulation, drinking water quality regulation and user interface regulation.

  • Jaime M. Baptista

    Idioma: Inglés

    Publicado por IWA Publishing, 2014

    ISBN 10: 1780406525 ISBN 13: 9781780406527

    Librería: PBShop.store UK, Fairford, GLOS, Reino Unido

    Calificación del vendedor: 5 de 5 estrellas Valoración 5 estrellas, Más información sobre las valoraciones de los vendedores

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    EUR 148,89

    Envío por EUR 6,91
    Se envía de Reino Unido a Estados Unidos de America

    Cantidad disponible: 10 disponibles

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    HRD. Condición: New. New Book. Shipped from UK. Established seller since 2000.

  • M. BAPTISTA, JAIME

    Idioma: Inglés

    Publicado por Iwa Pub, 2014

    ISBN 10: 1780406525 ISBN 13: 9781780406527

    Librería: Speedyhen, Hertfordshire, Reino Unido

    Calificación del vendedor: 5 de 5 estrellas Valoración 5 estrellas, Más información sobre las valoraciones de los vendedores

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    EUR 131,83

    Envío por EUR 48,28
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    Cantidad disponible: 10 disponibles

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    Condición: NEW.

  • Jaime M. Baptista

    Idioma: Inglés

    Publicado por IWA Publishing, London, 2014

    ISBN 10: 1780406525 ISBN 13: 9781780406527

    Librería: Grand Eagle Retail, Bensenville, IL, Estados Unidos de America

    Calificación del vendedor: 5 de 5 estrellas Valoración 5 estrellas, Más información sobre las valoraciones de los vendedores

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    EUR 184,52

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    Cantidad disponible: 1 disponibles

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    Hardcover. Condición: new. Hardcover. The public water supply, urban wastewater and urban waste management services are essential to the well-being of citizens, public health and economic activities. These are generally provided under natural or legal monopoly, so there is no incentive for utilities to search for greater efficiency and effectiveness and as such there is an increasing prevalence of such risks for users. For these reasons, society can significantly benefit from the existence of regulatory intervention capable of introducing greater balance in the relationship between utilities and their users. The Regulation of Water and Waste Services: An Integrated Approach (Rita-Ersar) presents a practical integrated regulatory approach to these water and waste services. This approach is called the ARIT-ERSAR model and it is capable of contributing to the promotion of access by citizens to these services that is tending towards the universal. These services are provided with suitable quality by utilities at socially acceptable prices and with an acceptable level of risk. This approach consists of a regulation model with two major areas of intervention: structural regulation of the sector and regulation of the performance of the utilities. The components of structural regulation are contributions to organisation, legislation, information and sectoral capacity building. The performance regulation of utilities consists of legal and contractual regulation, economic regulation, quality of service regulation, drinking water quality regulation and user interface regulation. Author: Jaime Melo Baptista, Chairperson of the Water and Waste Services Regulatory Authority, ERSAR, Portugal The Regulation of Water and Waste Services: An Integrated Approach (Rita-Ersar) presents a practical integrated regulatory approach to these water and waste services. This approach is called the ARIT-ERSAR model and it is capable of contributing to the promotion of access by citizens to these services that is tending towards the universal. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

  • Jaime M. Baptista

    Idioma: Inglés

    Publicado por IWA Publishing, GB, 2014

    ISBN 10: 1780406525 ISBN 13: 9781780406527

    Librería: Rarewaves USA, OSWEGO, IL, Estados Unidos de America

    Calificación del vendedor: 5 de 5 estrellas Valoración 5 estrellas, Más información sobre las valoraciones de los vendedores

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    EUR 193,70

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    Cantidad disponible: 5 disponibles

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    Hardback. Condición: New. The public water supply, urban wastewater and urban waste management services are essential to the well-being of citizens, public health and economic activities. These are generally provided under natural or legal monopoly, so there is no incentive for utilities to search for greater efficiency and effectiveness and as such there is an increasing prevalence of such risks for users. For these reasons, society can significantly benefit from the existence of regulatory intervention capable of introducing greater balance in the relationship between utilities and their users. The Regulation of Water and Waste Services: An Integrated Approach (Rita-Ersar) presents a practical integrated regulatory approach to these water and waste services. This approach is called the ARIT-ERSAR model and it is capable of contributing to the promotion of access by citizens to these services that is tending towards the universal. These services are provided with suitable quality by utilities at socially acceptable prices and with an acceptable level of risk.   This approach consists of a regulation model with two major areas of intervention: structural regulation of the sector and regulation of the performance of the utilities. The components of structural regulation are contributions to organisation, legislation, information and sectoral capacity building. The performance regulation of utilities consists of legal and contractual regulation, economic regulation, quality of service regulation, drinking water quality regulation and user interface regulation.  Author: Jaime Melo Baptista, Chairperson of the Water and Waste Services Regulatory Authority, ERSAR, Portugal.

  • Baptista, Jaime M.

    Idioma: Inglés

    Publicado por IWA Publishing, 2014

    ISBN 10: 1780406525 ISBN 13: 9781780406527

    Librería: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Irlanda

    Calificación del vendedor: 5 de 5 estrellas Valoración 5 estrellas, Más información sobre las valoraciones de los vendedores

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    EUR 178,83

    Envío por EUR 10,50
    Se envía de Irlanda a Estados Unidos de America

    Cantidad disponible: 10 disponibles

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    Condición: New. 2014. hardcover. . . . . .

  • Helena Alegre, Jaime M. Baptista, Enrique Cabrera Jr, Francisco Cubillo, Patricia Duarte, Wolfram Hirner, Wolf Merkel, Renato Parena

    Idioma: Inglés

    Publicado por IWA Publishing, GB, 2016

    ISBN 10: 1780406320 ISBN 13: 9781780406329

    Librería: Rarewaves USA, OSWEGO, IL, Estados Unidos de America

    Calificación del vendedor: 5 de 5 estrellas Valoración 5 estrellas, Más información sobre las valoraciones de los vendedores

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    EUR 205,28

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    Cantidad disponible: 1 disponibles

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    Paperback. Condición: New. The IWA Performance Indicator System for water services is now recognized as a worldwide reference. Since it first appearance in 2000, the system has been widely quoted, adapted and used in a large number of projects both for internal performance assessment and metric benchmarking. Water professionals have benefited from a coherent and flexible system, with precise and detailed definitions that in many cases have become a standard. The system has proven to be adaptable and it has been used in very different contexts for diverse purposes. The Performance Indicators System can be used in any organization regardless of its size, nature (public, private, etc.) or degree of complexity and development. The third edition of Performance Indicators for Water Supply Services represents a further improvement of the original manual. It contains a reviewed and consolidated version of the indicators, resulting from the real needs of water companies worldwide that were expressed during the extensive field testing of the original system. The indicators now properly cover bulk distribution and the needs of developing countries, and all definitions have been thoroughly revised. The confidence grading scheme has been simplified and the procedure to assess the results- uncertainty has been significantly enhanced. In addition to the updated contents of the original edition, a large part of the manual is now devoted to the practical application of the system. Complete with simplified step-by-step implementation procedures and case studies, the manual provides guidelines on how to adapt the IWA concepts and indicators to specific contexts and objectives. This new edition of Performance Indicators for Water Supply Services is an invaluable reference source for all those concerned with managing the performance of the water supply industry, including those in the water utilities as well as regulators, policy-makers and financial agencies.

  • Baptista, J. M.

    Idioma: Inglés

    Publicado por Intl Water Assn, 2014

    ISBN 10: 1780406525 ISBN 13: 9781780406527

    Librería: Revaluation Books, Exeter, Reino Unido

    Calificación del vendedor: 5 de 5 estrellas Valoración 5 estrellas, Más información sobre las valoraciones de los vendedores

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    EUR 194,34

    Envío por EUR 14,72
    Se envía de Reino Unido a Estados Unidos de America

    Cantidad disponible: 2 disponibles

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    Hardcover. Condición: Brand New. 269 pages. 10.25x8.25x1.00 inches. In Stock.

  • Jaime M. Baptista

    Idioma: Inglés

    Publicado por IWA Publishing, GB, 2014

    ISBN 10: 1780406525 ISBN 13: 9781780406527

    Librería: Rarewaves.com USA, London, LONDO, Reino Unido

    Calificación del vendedor: 5 de 5 estrellas Valoración 5 estrellas, Más información sobre las valoraciones de los vendedores

    Contactar al vendedor

    EUR 210,46

    Gastos de envío gratis
    Se envía de Reino Unido a Estados Unidos de America

    Cantidad disponible: 5 disponibles

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    Hardback. Condición: New. The public water supply, urban wastewater and urban waste management services are essential to the well-being of citizens, public health and economic activities. These are generally provided under natural or legal monopoly, so there is no incentive for utilities to search for greater efficiency and effectiveness and as such there is an increasing prevalence of such risks for users. For these reasons, society can significantly benefit from the existence of regulatory intervention capable of introducing greater balance in the relationship between utilities and their users. The Regulation of Water and Waste Services: An Integrated Approach (Rita-Ersar) presents a practical integrated regulatory approach to these water and waste services. This approach is called the ARIT-ERSAR model and it is capable of contributing to the promotion of access by citizens to these services that is tending towards the universal. These services are provided with suitable quality by utilities at socially acceptable prices and with an acceptable level of risk.   This approach consists of a regulation model with two major areas of intervention: structural regulation of the sector and regulation of the performance of the utilities. The components of structural regulation are contributions to organisation, legislation, information and sectoral capacity building. The performance regulation of utilities consists of legal and contractual regulation, economic regulation, quality of service regulation, drinking water quality regulation and user interface regulation.  Author: Jaime Melo Baptista, Chairperson of the Water and Waste Services Regulatory Authority, ERSAR, Portugal.

  • Helena Alegre, Jaime M. Baptista, Enrique Cabrera Jr, Francisco Cubillo, Patricia Duarte, Wolfram Hirner, Wolf Merkel, Renato Parena

    Idioma: Inglés

    Publicado por IWA Publishing, GB, 2016

    ISBN 10: 1780406320 ISBN 13: 9781780406329

    Librería: Rarewaves.com USA, London, LONDO, Reino Unido

    Calificación del vendedor: 5 de 5 estrellas Valoración 5 estrellas, Más información sobre las valoraciones de los vendedores

    Contactar al vendedor

    EUR 218,27

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    Se envía de Reino Unido a Estados Unidos de America

    Cantidad disponible: 1 disponibles

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    Paperback. Condición: New. The IWA Performance Indicator System for water services is now recognized as a worldwide reference. Since it first appearance in 2000, the system has been widely quoted, adapted and used in a large number of projects both for internal performance assessment and metric benchmarking. Water professionals have benefited from a coherent and flexible system, with precise and detailed definitions that in many cases have become a standard. The system has proven to be adaptable and it has been used in very different contexts for diverse purposes. The Performance Indicators System can be used in any organization regardless of its size, nature (public, private, etc.) or degree of complexity and development. The third edition of Performance Indicators for Water Supply Services represents a further improvement of the original manual. It contains a reviewed and consolidated version of the indicators, resulting from the real needs of water companies worldwide that were expressed during the extensive field testing of the original system. The indicators now properly cover bulk distribution and the needs of developing countries, and all definitions have been thoroughly revised. The confidence grading scheme has been simplified and the procedure to assess the results- uncertainty has been significantly enhanced. In addition to the updated contents of the original edition, a large part of the manual is now devoted to the practical application of the system. Complete with simplified step-by-step implementation procedures and case studies, the manual provides guidelines on how to adapt the IWA concepts and indicators to specific contexts and objectives. This new edition of Performance Indicators for Water Supply Services is an invaluable reference source for all those concerned with managing the performance of the water supply industry, including those in the water utilities as well as regulators, policy-makers and financial agencies.

  • Baptista, J. M.|Baptista, Jaime Melo

    Idioma: Inglés

    Publicado por IWA PUB, 2014

    ISBN 10: 1780406525 ISBN 13: 9781780406527

    Librería: moluna, Greven, Alemania

    Calificación del vendedor: 5 de 5 estrellas Valoración 5 estrellas, Más información sobre las valoraciones de los vendedores

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    EUR 167,10

    Envío por EUR 48,99
    Se envía de Alemania a Estados Unidos de America

    Cantidad disponible: Más de 20 disponibles

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    Gebunden. Condición: New. InhaltsverzeichnisIntroduction Water and Waste Services Public Policies for Water and Waste Services Setting up a Regulatory Authority Integrated Regulatory Approach Regulatory Contribution to Sectoral Organisation Regulatory Contr.

  • Baptista, Jaime M.

    Idioma: Inglés

    Publicado por IWA Publishing, 2014

    ISBN 10: 1780406525 ISBN 13: 9781780406527

    Librería: Kennys Bookstore, Olney, MD, Estados Unidos de America

    Calificación del vendedor: 5 de 5 estrellas Valoración 5 estrellas, Más información sobre las valoraciones de los vendedores

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    EUR 221,93

    Envío por EUR 9,17
    Se envía dentro de Estados Unidos de America

    Cantidad disponible: 10 disponibles

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    Condición: New. 2014. hardcover. . . . . . Books ship from the US and Ireland.

  • Alegre, Helena|Baptista, Jaime M.|Cabrera Jr, Enrique

    Idioma: Inglés

    Publicado por IWA PUB, 2016

    ISBN 10: 1780406320 ISBN 13: 9781780406329

    Librería: moluna, Greven, Alemania

    Calificación del vendedor: 5 de 5 estrellas Valoración 5 estrellas, Más información sobre las valoraciones de los vendedores

    Contactar al vendedor

    EUR 178,55

    Envío por EUR 48,99
    Se envía de Alemania a Estados Unidos de America

    Cantidad disponible: 2 disponibles

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    Condición: New. KlappentextrnrnThe IWA Performance Indicator System for water services is now recognized as a worldwide reference. Since it first appearance in 2000, the system has been widely quoted, adapted and used in a large number of projects both for inte.

  • Jaime M. Baptista

    Idioma: Inglés

    Publicado por IWA Publishing, GB, 2014

    ISBN 10: 1780406525 ISBN 13: 9781780406527

    Librería: Rarewaves USA United, OSWEGO, IL, Estados Unidos de America

    Calificación del vendedor: 5 de 5 estrellas Valoración 5 estrellas, Más información sobre las valoraciones de los vendedores

    Contactar al vendedor

    EUR 198,13

    Envío por EUR 43,69
    Se envía dentro de Estados Unidos de America

    Cantidad disponible: 5 disponibles

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    Hardback. Condición: New. The public water supply, urban wastewater and urban waste management services are essential to the well-being of citizens, public health and economic activities. These are generally provided under natural or legal monopoly, so there is no incentive for utilities to search for greater efficiency and effectiveness and as such there is an increasing prevalence of such risks for users. For these reasons, society can significantly benefit from the existence of regulatory intervention capable of introducing greater balance in the relationship between utilities and their users. The Regulation of Water and Waste Services: An Integrated Approach (Rita-Ersar) presents a practical integrated regulatory approach to these water and waste services. This approach is called the ARIT-ERSAR model and it is capable of contributing to the promotion of access by citizens to these services that is tending towards the universal. These services are provided with suitable quality by utilities at socially acceptable prices and with an acceptable level of risk.   This approach consists of a regulation model with two major areas of intervention: structural regulation of the sector and regulation of the performance of the utilities. The components of structural regulation are contributions to organisation, legislation, information and sectoral capacity building. The performance regulation of utilities consists of legal and contractual regulation, economic regulation, quality of service regulation, drinking water quality regulation and user interface regulation.  Author: Jaime Melo Baptista, Chairperson of the Water and Waste Services Regulatory Authority, ERSAR, Portugal.

  • Helena Alegre, Jaime M. Baptista, Enrique Cabrera Jr, Francisco Cubillo, Patricia Duarte, Wolfram Hirner, Wolf Merkel, Renato Parena

    Idioma: Inglés

    Publicado por IWA Publishing, GB, 2016

    ISBN 10: 1780406320 ISBN 13: 9781780406329

    Librería: Rarewaves USA United, OSWEGO, IL, Estados Unidos de America

    Calificación del vendedor: 5 de 5 estrellas Valoración 5 estrellas, Más información sobre las valoraciones de los vendedores

    Contactar al vendedor

    EUR 209,89

    Envío por EUR 43,69
    Se envía dentro de Estados Unidos de America

    Cantidad disponible: 1 disponibles

    Añadir al carrito

    Paperback. Condición: New. The IWA Performance Indicator System for water services is now recognized as a worldwide reference. Since it first appearance in 2000, the system has been widely quoted, adapted and used in a large number of projects both for internal performance assessment and metric benchmarking. Water professionals have benefited from a coherent and flexible system, with precise and detailed definitions that in many cases have become a standard. The system has proven to be adaptable and it has been used in very different contexts for diverse purposes. The Performance Indicators System can be used in any organization regardless of its size, nature (public, private, etc.) or degree of complexity and development. The third edition of Performance Indicators for Water Supply Services represents a further improvement of the original manual. It contains a reviewed and consolidated version of the indicators, resulting from the real needs of water companies worldwide that were expressed during the extensive field testing of the original system. The indicators now properly cover bulk distribution and the needs of developing countries, and all definitions have been thoroughly revised. The confidence grading scheme has been simplified and the procedure to assess the results- uncertainty has been significantly enhanced. In addition to the updated contents of the original edition, a large part of the manual is now devoted to the practical application of the system. Complete with simplified step-by-step implementation procedures and case studies, the manual provides guidelines on how to adapt the IWA concepts and indicators to specific contexts and objectives. This new edition of Performance Indicators for Water Supply Services is an invaluable reference source for all those concerned with managing the performance of the water supply industry, including those in the water utilities as well as regulators, policy-makers and financial agencies.

  • Jaime M. Baptista

    Idioma: Inglés

    Publicado por IWA Publishing Okt 2014, 2014

    ISBN 10: 1780406525 ISBN 13: 9781780406527

    Librería: AHA-BUCH GmbH, Einbeck, Alemania

    Calificación del vendedor: 5 de 5 estrellas Valoración 5 estrellas, Más información sobre las valoraciones de los vendedores

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    EUR 183,42

    Envío por EUR 64,04
    Se envía de Alemania a Estados Unidos de America

    Cantidad disponible: 2 disponibles

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    Buch. Condición: Neu. Neuware - he public water supply, urban wastewater and urban waste management services are essential to the well-being of citizens, public health and economic activities. These are generally provided under natural or legal monopoly, so there is no incentive for utilities to search for greater efficiency and effectiveness and as such there is an increasing prevalence of such risks for users. For these reasons, society can significantly benefit from the existence of regulatory intervention capable of introducing greater balance in the relationship between utilities and their users. The Regulation of Water and Waste Services: An Integrated Approach (Rita-Ersar) presents a practical integrated regulatory approach to these water and waste services. This approach is called the ARIT-ERSAR model and it is capable of contributing to the promotion of access by citizens to these services that is tending towards the universal. These services are provided with suitable quality by utilities at socially acceptable prices and with an acceptable level of risk. This approach consists of a regulation model with two major areas of intervention: structural regulation of the sector and regulation of the performance of the utilities. The components of structural regulation are contributions to organisation, legislation, information and sectoral capacity building. The performance regulation of utilities consists of legal and contractual regulation, economic regulation, quality of service regulation, drinking water quality regulation and user interface regulation.

  • J. M. Baptista (u. a.)

    Idioma: Inglés

    Publicado por IWA PUB, 2014

    ISBN 10: 1780406525 ISBN 13: 9781780406527

    Librería: preigu, Osnabrück, Alemania

    Calificación del vendedor: 5 de 5 estrellas Valoración 5 estrellas, Más información sobre las valoraciones de los vendedores

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    EUR 184,60

    Envío por EUR 70,00
    Se envía de Alemania a Estados Unidos de America

    Cantidad disponible: 1 disponibles

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    Buch. Condición: Neu. The Regulation of Water and Waste Services | An Integrated Approach (Rita-Ersar) | J. M. Baptista (u. a.) | Buch | Gebunden | Englisch | 2014 | IWA PUB | EAN 9781780406527 | Verantwortliche Person für die EU: preigu GmbH & Co. KG, Lengericher Landstr. 19, 49078 Osnabrück, mail[at]preigu[dot]de | Anbieter: preigu.

  • Jaime M. Baptista

    Idioma: Inglés

    Publicado por IWA Publishing, GB, 2014

    ISBN 10: 1780406525 ISBN 13: 9781780406527

    Librería: Rarewaves.com UK, London, Reino Unido

    Calificación del vendedor: 5 de 5 estrellas Valoración 5 estrellas, Más información sobre las valoraciones de los vendedores

    Contactar al vendedor

    EUR 199,58

    Envío por EUR 76,54
    Se envía de Reino Unido a Estados Unidos de America

    Cantidad disponible: 5 disponibles

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    Hardback. Condición: New. The public water supply, urban wastewater and urban waste management services are essential to the well-being of citizens, public health and economic activities. These are generally provided under natural or legal monopoly, so there is no incentive for utilities to search for greater efficiency and effectiveness and as such there is an increasing prevalence of such risks for users. For these reasons, society can significantly benefit from the existence of regulatory intervention capable of introducing greater balance in the relationship between utilities and their users. The Regulation of Water and Waste Services: An Integrated Approach (Rita-Ersar) presents a practical integrated regulatory approach to these water and waste services. This approach is called the ARIT-ERSAR model and it is capable of contributing to the promotion of access by citizens to these services that is tending towards the universal. These services are provided with suitable quality by utilities at socially acceptable prices and with an acceptable level of risk.   This approach consists of a regulation model with two major areas of intervention: structural regulation of the sector and regulation of the performance of the utilities. The components of structural regulation are contributions to organisation, legislation, information and sectoral capacity building. The performance regulation of utilities consists of legal and contractual regulation, economic regulation, quality of service regulation, drinking water quality regulation and user interface regulation.  Author: Jaime Melo Baptista, Chairperson of the Water and Waste Services Regulatory Authority, ERSAR, Portugal.

  • Helena Alegre, Jaime M. Baptista, Enrique Cabrera Jr, Francisco Cubillo, Patricia Duarte, Wolfram Hirner, Wolf Merkel, Renato Parena

    Idioma: Inglés

    Publicado por IWA Publishing, GB, 2016

    ISBN 10: 1780406320 ISBN 13: 9781780406329

    Librería: Rarewaves.com UK, London, Reino Unido

    Calificación del vendedor: 5 de 5 estrellas Valoración 5 estrellas, Más información sobre las valoraciones de los vendedores

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    EUR 206,30

    Envío por EUR 76,54
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    Cantidad disponible: 1 disponibles

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    Paperback. Condición: New. The IWA Performance Indicator System for water services is now recognized as a worldwide reference. Since it first appearance in 2000, the system has been widely quoted, adapted and used in a large number of projects both for internal performance assessment and metric benchmarking. Water professionals have benefited from a coherent and flexible system, with precise and detailed definitions that in many cases have become a standard. The system has proven to be adaptable and it has been used in very different contexts for diverse purposes. The Performance Indicators System can be used in any organization regardless of its size, nature (public, private, etc.) or degree of complexity and development. The third edition of Performance Indicators for Water Supply Services represents a further improvement of the original manual. It contains a reviewed and consolidated version of the indicators, resulting from the real needs of water companies worldwide that were expressed during the extensive field testing of the original system. The indicators now properly cover bulk distribution and the needs of developing countries, and all definitions have been thoroughly revised. The confidence grading scheme has been simplified and the procedure to assess the results- uncertainty has been significantly enhanced. In addition to the updated contents of the original edition, a large part of the manual is now devoted to the practical application of the system. Complete with simplified step-by-step implementation procedures and case studies, the manual provides guidelines on how to adapt the IWA concepts and indicators to specific contexts and objectives. This new edition of Performance Indicators for Water Supply Services is an invaluable reference source for all those concerned with managing the performance of the water supply industry, including those in the water utilities as well as regulators, policy-makers and financial agencies.

  • Jaime M. Baptista

    Idioma: Inglés

    Publicado por IWA Publishing, London, 2014

    ISBN 10: 1780406525 ISBN 13: 9781780406527

    Librería: AussieBookSeller, Truganina, VIC, Australia

    Calificación del vendedor: 5 de 5 estrellas Valoración 5 estrellas, Más información sobre las valoraciones de los vendedores

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    EUR 269,52

    Envío por EUR 32,33
    Se envía de Australia a Estados Unidos de America

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    Hardcover. Condición: new. Hardcover. The public water supply, urban wastewater and urban waste management services are essential to the well-being of citizens, public health and economic activities. These are generally provided under natural or legal monopoly, so there is no incentive for utilities to search for greater efficiency and effectiveness and as such there is an increasing prevalence of such risks for users. For these reasons, society can significantly benefit from the existence of regulatory intervention capable of introducing greater balance in the relationship between utilities and their users. The Regulation of Water and Waste Services: An Integrated Approach (Rita-Ersar) presents a practical integrated regulatory approach to these water and waste services. This approach is called the ARIT-ERSAR model and it is capable of contributing to the promotion of access by citizens to these services that is tending towards the universal. These services are provided with suitable quality by utilities at socially acceptable prices and with an acceptable level of risk. This approach consists of a regulation model with two major areas of intervention: structural regulation of the sector and regulation of the performance of the utilities. The components of structural regulation are contributions to organisation, legislation, information and sectoral capacity building. The performance regulation of utilities consists of legal and contractual regulation, economic regulation, quality of service regulation, drinking water quality regulation and user interface regulation. Author: Jaime Melo Baptista, Chairperson of the Water and Waste Services Regulatory Authority, ERSAR, Portugal The Regulation of Water and Waste Services: An Integrated Approach (Rita-Ersar) presents a practical integrated regulatory approach to these water and waste services. This approach is called the ARIT-ERSAR model and it is capable of contributing to the promotion of access by citizens to these services that is tending towards the universal. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.