Workflow Management: Models, Methods, and Systems

"This book is an insightful, authoritative source on workflow modeling and analysis."--Amit P. Sheth, Director, Large Scale Distributed Information Systems Lab, and Professor, Department of Computer Science, University of Georgia "Business process management techniques are of increasing importance in research and in practice; I consider knowledge in this field indispensable for young professionals. I use Workflow Management in my university courses because it combines sound modelling techniques with experience from applications in an impressive way."--Ruediger Valk, Professor of Informatics/Computer Science, University of Hamburg, Germany "This book provides a very good, wide-ranging introduction to the theory of workflow technology. Of particular note is the rigorous derivation of workflow process models using Petri-net formalisation."--David Hollingsworth, Distinguished Engineer, ICL Pathway, UK, and Chairman, Workflow Management Coalition, Technical Committee "This is the most comprehensive volume on workflow management to date. At last we have a book that deals with the basic principles. Workflow Management defines the field on an academic level, and should be used in every workflow course."--Stef M. M. Joosten, Professor of Information Systems and Business Processes, Open University of The Netherlands, and Founder, Anaxagoras