Service Design. Este artículo no está disponible.
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Idioma: inglés
Editorial: Rosenfeld Media, US, 2013
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- Nuevo
Librería: Rarewaves USA, HEBRON, KY, Estados Unidos de AmericaRarewaves USA
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EUR 59,83
N° de ref. del artículo LU-9781933820330
- Título
- Service Design
- Autor
- Andy Polaine, Ben Reason
- Editorial
- Rosenfeld Media, US
- Año de publicación
- 2013
- Estado
- New
- Encuadernación
- Paperback
- Idioma
- inglés
- ISBN 10
- 1933820330
- ISBN 13
- 9781933820330
Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.
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Acerca del autor
The book is a collaboration between Andy Polaine and live|work founders, Ben Reason and Lavrans Løvlie. live|work are regarded as one of pioneers of Service Design as a discipline and one of the leading agencies working in service design and innovation. Their work and writing has been featured in numerous publications and books. Andy Polaine has many years' experience as an interaction designer and lecturer and now researches and teaches Service Design in Switzerland. He has also worked as a design journalist for over a decade.
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