The new edition of this best seller explains how SAP Solution Manager supports application management professionals (project managers and project teams, quality managers, and administrators) during the entire life cycle of SAP solutions.

The book begins with a detailed overview of the innovative support concept, SAP Enterprise Support, and provides readers with comprehensive coverage of all functional areas of SAP Solution Manager. Readers benefit from expert insights into the newest topics such as work centres and the Run SAP methodology. Then, explore how to use SAP Solution Manager for requirements analysis, design, set-up and configuration, deployment, operations, and optimising your solution.

Throughout the book you ll find in-depth usage examples with corresponding screenshots that highlight all key functions, including monitoring, service desk, change request management, root cause analysis, reporting, and the new quality management concept. In addition, you ll gain practical knowledge that you can leverage immediately from an entirely new chapter on the SAP ecosystem, complemented by insightful customer reviews.

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Better World Books (https://www.BetterWorldBooks.com) is a for-profit, socially conscious business and a global online bookseller that collects and sells new and used books online, matching each purchase with a book donation. Each sale generates funds for literacy and education initiatives in the U.S., the UK, and around the world. Since its launch in 2003, Better World Books has raised $33 million for libraries and literacy, donated over 32 million books, and reused or recycled more than 397 million books.

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