SAP Solution Manager Enterprise Edition - Tapa dura

Schäfer, Marc O.; Melich, Matthias

 
9781592292714: SAP Solution Manager Enterprise Edition
Tapa dura
ISBN 10: 1592292712 ISBN 13: 9781592292714
Editorial: SAP Press, 2009

Sinopsis

The new edition of this best seller explains how SAP Solution Manager supports application management professionals (project managers and project teams, quality managers, and administrators) during the entire life cycle of SAP solutions.

The book begins with a detailed overview of the innovative support concept, SAP Enterprise Support, and provides readers with comprehensive coverage of all functional areas of SAP Solution Manager. Readers benefit from expert insights into the newest topics such as work centres and the Run SAP methodology. Then, explore how to use SAP Solution Manager for requirements analysis, design, set-up and configuration, deployment, operations, and optimising your solution.

Throughout the book you ll find in-depth usage examples with corresponding screenshots that highlight all key functions, including monitoring, service desk, change request management, root cause analysis, reporting, and the new quality management concept. In addition, you ll gain practical knowledge that you can leverage immediately from an entirely new chapter on the SAP ecosystem, complemented by insightful customer reviews.

"Sinopsis" puede pertenecer a otra edición de este libro.

Reseña del editor

The new edition of this best seller explains how SAP Solution Manager supports application management professionals (project managers and project teams, quality managers, and administrators) during the entire life cycle of SAP solutions.

The book begins with a detailed overview of the innovative support concept, SAP Enterprise Support, and provides readers with comprehensive coverage of all functional areas of SAP Solution Manager. Readers benefit from expert insights into the newest topics such as work centres and the Run SAP methodology. Then, explore how to use SAP Solution Manager for requirements analysis, design, set-up and configuration, deployment, operations, and optimising your solution.

Throughout the book you ll find in-depth usage examples with corresponding screenshots that highlight all key functions, including monitoring, service desk, change request management, root cause analysis, reporting, and the new quality management concept. In addition, you ll gain practical knowledge that you can leverage immediately from an entirely new chapter on the SAP ecosystem, complemented by insightful customer reviews.

Biografía del autor

Marc Oliver Schafer studied English and German Literatures and Languages at the University of Tubingen and worked with DaimlerChrysler as a language and intercultural trainer for two years. He joined SAP in 2000 as a product manager for the Customizing Tools development team. In 2005, Marc became part of the Service Solution Management organization as a senior product manager where his responsibilities lie with compliance, Change Request Management and Service Desk topics in SAP Solution Manager. He can be reached at marc.oliver.schaefer@sap.com. Dr. Matthias Melich studied English Literature at the University of Rochester (New York), and Mathematics and English Philology at the University of Cologne. He also received his Ph.D. in Computer-Based Language Learning at the University of Cologne in 1993. He joined SAP in 1995 as a member of the Common Objects and Modeling team, and a year later joined the Archiving Solutions team. In 1998, Matthias became responsible for Product Management of Customizing Tools. In January 2005, he became part of the Service Solution Management organization where he is Director of the Global SAP Solution Manager Product Management team. He can be reached at matthias.melich@sap.com.

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
SAP Press
Año de publicación
2009
Idioma
Inglés
ISBN 10 
1592292712
ISBN 13 
9781592292714
Encuadernación
Tapa dura
Número de edición
2
Número de páginas
556
Contacto del fabricante
no disponible
Persona responsable
Rheinwerk Verlag GmbH
service@rheinwerk-verlag.de

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