Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages.

N� de ref. del art�culo M00135019672-V

Contactar al vendedor

Denunciar este art�culo

Detalles bibliogr�ficos

T�tulo: Quality Management for Organizational Excellence: Introduction to Total Quality
Editor: Pearson College Div
Fecha de publicaci�n: 2009
Idioma: Ingl�s
ISBN 10: 0135019672
ISBN 13: 9780135019672
Encuadernaci�n: Encuadernaci�n de tapa dura
Estado: very good

Acerca de

Sinopsis

This book features a straightforward, practical look at applying the theories and principles of total quality in the real world. Current and comprehensive, it covers every aspect of total quality -- including several that receive little or no attention in other total quality books ― helping professionals understand that in order to compete in the global arena, businesses must achieve consistent peak performance, continual improvement, and maximum competitiveness. The sixth edition has been updated to include coverage of Lean and Lean Six Sigma. Key topics covered include global competitiveness; strategic management; ethics and corporate social responsibility; partnering and strategic alliances; quality culture; customer satisfaction and retention; employee empowerment; leadership; teamwork; communication; education and training; overcoming negativity; the ISO 9000 quality management system; tools and techniques; and implementing total quality management.

Rese�a del editor

This book features a straightforward, practical look at applying the theories and principles of total quality in the real world. Current and comprehensive, it covers every aspect of total quality -- including several that receive little or no attention in other total quality books - helping professionals understand that in order to compete in the global arena, businesses must achieve consistent peak performance, continual improvement, and maximum competitiveness. The sixth edition has been updated to include coverage of Lean and Lean Six Sigma. Key topics covered include global competitiveness; strategic management; ethics and corporate social responsibility; partnering and strategic alliances; quality culture; customer satisfaction and retention; employee empowerment; leadership; teamwork; communication; education and training; overcoming negativity; the ISO 9000 quality management system; tools and techniques; and implementing total quality management.

"Sobre este t�tulo" puede pertenecer a otra edici�n de este libro.

Descripci�n de la librer�a

**WILLKOMMEN** im AbeBooks Shop von medimops - dein Onlineshop mit der gr��ten Auswahl an Second Hand B�chern. St�ber dich durch �ber 4 Millionen Artikel und spare bis zu 70 % im Vergleich zum Neupreis. Wir pr�fen alle Artikel sorgf�ltig auf Qualit�t und Funktionalit�t. **WELCOME** to the medimop's AbeBooks shop, the online shop with a large range of second-hand books. Browse more than 4 million articles and save up to 70% on the new price. All our articles are quality checked. ** BIENVENUE ** dans la boutique AbeBooks de momox shop! Sp�cialiste des articles culturels d'occasion, nous vous offrons une gamme diversifi�e de livres d'occasion. D�couvrez nos offres et �conomisez jusqu'� 70% du prix neuf! Nous grarantissons tous nos articles en bon �tat. ** BENVENUTI ** nello shop medimops di AbeBooks, lo shop online per i libri usati. Abbiamo piu�di 4 milioni di articoli e potete risparmiare fino al 70% rispetto al nuovo. Tutti i nostri prodotti sono controllati a mano per garantire la massima qualit�. ** BIENVENIDO ** a la tienda de medimops en AbeBooks, la tienda online con una gran oferta de libros de segunda mano. Navegue por m�s de 4 millones de art�culos y ahorre hasta un 70% sobre el precio nuevo. Todos nuestros art�culos son de calidad comprobada.

Ver la p�gina web de la librer�a

Informaci�n empresarial del vendedor

momox SE
Schreiberhauer Stra�e 30, Berlin, 10317, Germany

Condiciones de venta y env�o

Condiciones de venta

1. Alcance

Los siguientes t�rminos y condiciones se aplican a todos los pedidos realizados a trav�s de nuestra tienda en el Mercado de AbeBooks. A menos que se acuerde lo contrario, nos oponemos a la inclusi�n de los t�rminos y condiciones propios que usted pueda utilizar.

2. parte contratante, celebraci�n del contrato, opciones de correcci�n

El contrato de compra se celebra con momox SE.

El objeto del contrato es la venta de bienes.

Si un art�culo es publicado por nosotros en AbeBooks, la activ...

M�s informaci�n