How to Mind Read Your Customers

SNYDER, David P.

ISBN 10: 0814405991 ISBN 13: 9780814405994
Editorial: AMACOM, 2001
Usado Paperback

Librería: HPB-Ruby, Dallas, TX, Estados Unidos de America Calificación del vendedor: 5 de 5 estrellas Valoración 5 estrellas, Más información sobre las valoraciones de los vendedores

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Descripción:

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Sinopsis:

Discover how to use the principles of behavioral psychology (made easy and accessible) to master the art and science of salesmanship.

What's the most important factor in becoming a successful salesperson? Is it ambition and drive? Maybe it's enthusiasm. Or maybe success in sales just boils down to good old-fashioned hard work. While all these things contribute to sales success, business strategist David Snyder knows that the real key is reading different personality types--including one's own.

Based on Snyder's popular seminar, How to Mind-Read Your Customers will teach you how to:

  • Gain insight into your own personalities
  • Identify your strengths and weaknesses
  • Gain a better understanding of yourself
  • Understand and relate better to others
  • Size up people as early as the first phone conversation
  • Improve relationships with customers
  • Enhance teamwork
  • Eliminate mistakes in communication
  • Make a great first impression
  • Increase sales

Innovative and empowering, yet down-to-earth and humorous, How to Mind-Read Your Customers is an invaluable resource for anyone in sales, marketing, or customer service on how to take selling skills to the next level.

Acerca del autor: Snyder is CEO of Industrial Footcare and president of Snyder-Luedtke Consulting Associates, Inc., where he directs the efforts of a national team of psychologists, physicians, and business experts specializing in organizational development. He received his Master's degree in psychology from Harvard.

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Detalles bibliográficos

Título: How to Mind Read Your Customers
Editorial: AMACOM
Año de publicación: 2001
Encuadernación: Paperback
Condición: Very Good

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