All pages clean. Never used. Quantity Available: 1. ISBN: 0760070016. ISBN/EAN: 9780760070017. Pictures of this item not already displayed here available upon request. Inventory No: 1560721517.

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Detalles bibliogr�ficos

T�tulo

Guide to Computer User Support

Editor

Course Technology, Boston, MA

Fecha de publicaci�n

1998

Idioma

Ingl�s

ISBN 10

0760070016

ISBN 13

9780760070017

Encuadernaci�n

Softcover

Estado

As New

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Sinopsis

This guide provides an overview of the knowledge, skills, and abilities necessary for employment in the user support industry. Developed with the input of industry advisors, the text emphasizes problem-solving and communications skills in addition to technical knowledge. Using creative hands-on exercises and case projects, students apply their knowledge and develop their ideas and skills, both individually and in teams, to help prepare them for the team-oriented work environment of the 1990s.

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KY, U.S.A.

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