Sinopsis
This guide provides an overview of the knowledge, skills, and abilities necessary for employment in the user support industry. Developed with the input of industry advisors, the text emphasizes problem-solving and communications skills in addition to technical knowledge. Using creative hands-on exercises and case projects, students apply their knowledge and develop their ideas and skills, both individually and in teams, to help prepare them for the team-oriented work environment of the 1990s.
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Reseña del editor
This guide provides an overview of the knowledge, skills, and abilities necessary for employment in the user support industry. Developed with the input of industry advisors, the text emphasizes problem-solving and communications skills in addition to technical knowledge. Using creative hands-on exercises and case projects, students apply their knowledge and develop their ideas and skills, both individually and in teams, to help prepare them for the team-oriented work environment of the 1990s.
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Guide to Computer User Support
Publicado por
Course Technology Ptr (Sd) (edition ), 1998
ISBN 10: 0760070016
ISBN 13: 9780760070017
Antiguo o usado
Librería: BooksRun, Philadelphia, PA, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Misc. Supplies. Condición: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. Nº de ref. del artículo: 0760070016-11-18
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Imagen de archivo
Guide to Computer User Support
Publicado por
Course Technology, Boston, MA, 1998
ISBN 10: 0760070016
ISBN 13: 9780760070017
Nuevo
Softcover
Librería: a2zbooks, Burgin, KY, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Softcover. Condición: New. minimal wear from storage. Looks great. Quantity Available: 1. ISBN: 0760070016. ISBN/EAN: 9780760070017. Pictures of this item not already displayed here available upon request. Inventory No: 1560721517. Nº de ref. del artículo: 1560721517
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Cantidad disponible: 1 disponibles