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Sinopsis
This guide provides an overview of the knowledge, skills, and abilities necessary for employment in the user support industry. Developed with the input of industry advisors, the text emphasizes problem-solving and communications skills in addition to technical knowledge. Using creative hands-on exercises and case projects, students apply their knowledge and develop their ideas and skills, both individually and in teams, to help prepare them for the team-oriented work environment of the 1990s.
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Reseña del editor
This guide provides an overview of the knowledge, skills, and abilities necessary for employment in the user support industry. Developed with the input of industry advisors, the text emphasizes problem-solving and communications skills in addition to technical knowledge. Using creative hands-on exercises and case projects, students apply their knowledge and develop their ideas and skills, both individually and in teams, to help prepare them for the team-oriented work environment of the 1990s.
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- EditorialCourse Technology Inc
- Año de publicación1998
- ISBN 10 0760070016
- ISBN 13 9780760070017
- EncuadernaciónVarios suministros
- IdiomaInglés
- Número de páginas320
- Contacto del fabricanteno disponible
EUR 17,94
EUR 43,33 gastos de envío desde Estados Unidos de America a España
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Imagen de archivo
Guide to Computer User Support
Publicado por
Course Technology, Boston, MA, 1998
ISBN 10: 0760070016
ISBN 13: 9780760070017
Antiguo o usado
Softcover
Librería: a2zbooks, Burgin, KY, Estados Unidos de America
Calificación del vendedor: 4 de 5 estrellas
Softcover. Condición: As New. All pages clean. Never used. Quantity Available: 1. ISBN: 0760070016. ISBN/EAN: 9780760070017. Pictures of this item not already displayed here available upon request. Inventory No: 1560721517. Nº de ref. del artículo: 1560721517
Cantidad disponible: 1 disponibles