T�tulo: Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict (Jossey-bass Management Series)
Editor: Jossey-Bass
Fecha de publicaci�n: 1988
Idioma: Ingl�s
ISBN 10: 1555421253
ISBN 13: 9781555421250
Encuadernaci�n: hardcover
Estado: New

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Sinopsis

The renowned mediator William Ury and his coauthors offer tested guidelines for designing a dispute resolution system to handle conflicts effectively on an ongoing basis. They explain how to diagnose and correct problems in an existing system as well as create and implement a new system where one does not exist. This four-phase process for working with disputants includes specific advice on involving the parties in diagnosing current problems, designing the system, and overcoming opposition to change.

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