This revised and updated edition provides a detailed description and discussion of the processes of information systems development and management. For those specializing as technical experts, it shows where their speciality fits into the overall effort that an organization makes when it sets out to build information systems. For those who specialize in management, it provides an insight into the effort that is involved in information systems development and relates the development activity to broader concerns of information management.

The approach proceeds from a simple description of fundamental development tasks within a life-cycle perspective, to a critical presentation of current practices and their theoretical foundations.

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CHRISANTHI AVGEROU is Lecturer in Information Systems at the London School of Economics. Before embarking on an academic career she worked as a programmer and systems analyst developing banking systems. Her research interests include the relationship of information technology to institutional reform and organizational change, and the role of IT in socio-economic development.

TONY CORNFORD is Senior Lecturer in Information Systems at the London School of Economics. His research interests have developed around the adoption of innovative information technologies in organizations and the uses made of them, and include studies of EDI, groupware and interorganizational systems.

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