Artículos relacionados a Foundations of IT Service Management: based on ITIL
Sinopsis
The book fully covers the official syllabus of the ITIL Foundations exam, as it is set by the ITIL Certification Management Board. It contains the same chapters on Service Support, Service Delivery and Security Management as the official "Introduction to ITIL", plus a case description with questions, and an additional chapter on exam preparation, making it even more useful as a study guide for the ITIL Foundation exam While this book may serve as a textbook, it is not a theoretical book. Instead, it contains a wealth of practical knowledge collected by the editorial board. This practical knowledge and the introduction to the field of IT service management make the book useful even for those not preparing for the examination Since no single publication can have the answers to all the questions that arise in a field so multifaceted as IT Service Management, the aim of the book is to raise key questions, to encourage discussions and the comparison of the best practices found in the book with the reader's own experience.
"Sinopsis" puede pertenecer a otra edición de este libro.
Reseña del editor
The book fully covers the official syllabus of the ITIL Foundations exam, as it is set by the ITIL Certification Management Board. It contains the same chapters on Service Support, Service Delivery and Security Management as the official "Introduction to ITIL", plus a case description with questions, and an additional chapter on exam preparation, making it even more useful as a study guide for the ITIL Foundation exam While this book may serve as a textbook, it is not a theoretical book. Instead, it contains a wealth of practical knowledge collected by the editorial board. This practical knowledge and the introduction to the field of IT service management make the book useful even for those not preparing for the examination Since no single publication can have the answers to all the questions that arise in a field so multifaceted as IT Service Management, the aim of the book is to raise key questions, to encourage discussions and the comparison of the best practices found in the book with the reader's own experience.
Reseña del editor
This introduction to IT Service Management is intended to serve as: a thorough and convenient introduction to the field of IT Service Management and the core books in the IT Infrastructure Library (ITIL); and a self-study guide that contains all the material needed to prepare for the Foundation Certificate examination in IT Service Management. It contains a wealth of practical knowledge collected by the editorial board that makes and raises questions, to encourage discussions and the comparison of the best practices found in the book with the reader's own experience.
"Sobre este título" puede pertenecer a otra edición de este libro.
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Foundations of IT Service Management based on ITIL (ITILV2)
Publicado por
Van Haren Pub, 2005
ISBN 10: 9077212582
ISBN 13: 9789077212585
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Paperback. Condición: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Nº de ref. del artículo: GOR002643310
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Foundations of IT Service Management: based on ITIL
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Haren Publishing, Van, 2005
ISBN 10: 9077212582
ISBN 13: 9789077212585
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Softcover. Condición: Très bon. Edition 2005. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Edition 2005. Ammareal gives back up to 15% of this item's net price to charity organizations. Nº de ref. del artículo: F-958-447
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Foundations of IT Service Management : Based on ITIL
Publicado por
Van Haren Pub, 2005
ISBN 10: 9077212582
ISBN 13: 9789077212585
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Librería: Better World Books Ltd, Dunfermline, Reino Unido
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Foundations of IT Service Management: based on ITIL (English version)
Publicado por
Van Haren Pub, 2005
ISBN 10: 9077212582
ISBN 13: 9789077212585
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Paperback
Librería: ThriftBooks-Dallas, Dallas, TX, Estados Unidos de America
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Paperback. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.1. Nº de ref. del artículo: G9077212582I4N00
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Foundations of IT Service Management based on ITIL (ITILV2)
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Paperback. Condición: Very Good. Foundations of IT Service Management based on ITIL (ITILV2) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Nº de ref. del artículo: 7719-9789077212585
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Foundations of IT Service Management based on ITIL (ITILV2)
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Paperback. Condición: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Nº de ref. del artículo: 6545-9789077212585
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Foundations of IT Service Management : Based on ITIL
Publicado por
Van Haren Pub, 2005
ISBN 10: 9077212582
ISBN 13: 9789077212585
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Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
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Condición: Good. 1 Edition. Used book that is in clean, average condition without any missing pages. Nº de ref. del artículo: 4997334-6
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Foundations of IT Service Management: based on ITIL (English version)
Publicado por
Van Haren Pub, 2005
ISBN 10: 9077212582
ISBN 13: 9789077212585
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Librería: Wonder Book, Frederick, MD, Estados Unidos de America
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Condición: Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Nº de ref. del artículo: Q20A-01841
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Foundations of IT Service Mana
Publicado por
Van Haren Publishing, 2005
ISBN 10: 9077212582
ISBN 13: 9789077212585
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Librería: SecondSale, Montgomery, IL, Estados Unidos de America
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Condición: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Nº de ref. del artículo: 00091399057
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Foundations of IT Service Management: based on ITIL (English version)
Publicado por
Van Haren Pub, 2005
ISBN 10: 9077212582
ISBN 13: 9789077212585
Antiguo o usado
paperback
Librería: The Maryland Book Bank, Baltimore, MD, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
paperback. Condición: Good. 2nd. Corners are bent. Used - Good. Nº de ref. del artículo: 4-T-5-0250
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