カスハラ対策１００の法則

100 Rules for Handling Customer Harassment: A Comprehensive Guide (Japanese Language Book)

This essential guide, published by the-reputable Japan Management Association Management Center, provides 100 practical rules and strategies for effectively dealing with customer harassment. It offers invaluable insights and actionable advice for businesses and individuals seeking to navigate challenging customer interactions and protect themselves from aggressive or inappropriate behavior. Note: The text is entirely in Japanese. Brand New Japanese Edition. Ships worldwide from Japan via Japan Post. Expedited shipping via FedEx available. Nº de ref. del artículo: AB-9784800594518

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