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The Universal Service Desk (USD): Implementing, controlling and improving service delivery - Tapa blanda

Johnson, Brian; De Rouw, Léon-Paul

 
9781787781481: The Universal Service Desk (USD): Implementing, controlling and improving service delivery

Sinopsis

The Universal Service Desk (USD) – Implementing, controlling and improving service delivery defines what a USD is, why it is valuable to an organisation and how to build and implement one. It also discusses the evolution of the USD as part of integrated workplace management.Understand the essentials of any USD – buy this book today!

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Acerca del autor

IT Governance Publishing (ITGP) is the world's leading IT-GRC publishing imprint and wholly owned by IT Governance Ltd. ITGP provides books and tools covering all IT governance, risk management and compliance frameworks, producing unique and practical publications of the highest quality, in the latest formats available, and which readers will find invaluable.

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