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Sinopsis
Book by Diane L Kelly
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Reseña del editor
Quality management is a complex process, especially in healthcare. Managers in today's environment need more than just an understanding of the historical concepts of quality. They need to understand how to achieve quality within the structure and relationships of the complex system of a healthcare organization. In this new third edition, Kelly has enhanced the content to promote an understanding of systems thinking in health services organizations. While still providing readers with the foundational concepts of quality management, she instructs readers on the system implications of understanding stakeholders and the role of policy, establishing goals in complex systems, improving and managing process change, performance measurement, and teamwork. Readers learn how to think critically using new frameworks, approaches, and tools and are given real-life examples and case studies to practice these skills. This edition features new and enhanced material, including: # Alternative assumptions to traditional quality management tools and techniques # An expanded Practice Lab with which readers can exercise newly learned quality techniques # A guide to using the CMS and Joint Commission quality indictors to improve systems of care # A glossary of terms # Additional case studies and exercises designed to individualize applications in the student's own practice setting
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Applying Quality Management in Healthcare: A Systems Approach
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Health Administration Pr, 2011
ISBN 10: 1567933769
ISBN 13: 9781567933765
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Applying Quality Management in Healthcare: A Systems Approach
Publicado por
Health Administration Pr, 2011
ISBN 10: 1567933769
ISBN 13: 9781567933765
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Applying Quality Management in Healthcare, Third Edition
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Health Administration Press, 2011
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Applying Quality Management in Healthcare: A Systems Approach
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Health Administration Pr, 2011
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Applying Quality Management in Healthcare: A Systems Approach
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Health Administration Pr (edition 3), 2011
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Applying Quality Management in Healthcare, Third Edition
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Health Administration Pr, 2011
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Applying Quality Management in Healthcare: A Systems Approach
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Health Administration Pr, 2011
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Applying Quality Management in Healthcare: A Systems Approach
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Health Administration Pr, 2011
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ISBN 13: 9781567933765
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Applying Quality Management in Healthcare: A Systems Approach
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Health Administration Pr, 2011
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Applying Quality Management in Healthcare
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World Resources Institute, 2011
ISBN 10: 1567933769
ISBN 13: 9781567933765
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Librería: World of Books Inc, Montgomery, IL, Estados Unidos de America
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Hardback. Condición: Good. Quality management is a complex process, especially in healthcare. Managers in today's environment need more than just an understanding of the historical concepts of quality. They need to understand how to achieve quality within the structure and relationships of the complex system of a healthcare organization. In this new third edition, Kelly has enhanced the content to promote an understanding of systems thinking in health services organizations. While still providing readers with the foundational concepts of quality management, she instructs readers on the system implications of understanding stakeholders and the role of policy, establishing goals in complex systems, improving and managing process change, performance measurement, and teamwork. Readers learn how to think critically using new frameworks, approaches, and tools and are given real-life examples and case studies to practice these skills. This edition features new and enhanced material, including: # Alternative assumptions to traditional quality management tools and techniques # An expanded Practice Lab with which readers can exercise newly learned quality techniques # A guide to using the CMS and Joint Commission quality indictors to improve systems of care # A glossary of terms # Additional case studies and exercises designed to individualize applications in the student's own practice setting. Nº de ref. del artículo: CIN1567933769G
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