World resources institute (231 resultados)

Hardback. Condición: Very Good. Instructor Resources: Test bank, PowerPoint slides, and answers to discussion questions. As healthcare reform continues to transform US healthcare delivery and processes, one thing remains the same: the importance of quality. This book brings together a team of internationally prominent contributors who provide expertise on current strategies, tactics, and methods for understanding quality in a comprehensive way. The book provides a solid foundation on the components and importance of quality, while incorporating techniques to continuously improve and transform a healthcare system. This extensively updated edition includes: A new chapter that addresses hardwiring quality into the organization's culture for consistent delivery A new final chapter that details the latest developments in healthcare and maps a path for healthcare transformation Extensive content and emphasis on the Affordable Care Act as it relates to quality A discussion of the importance of quality in transitioning from fee-for-service models to value-based payment Tools to measure and improve patient experiences, such as dashboards and scorecards Information on emerging trends and challenges in healthcare, including electronic health records and physician engagement This comprehensive textbook is suited for undergraduate and graduate courses in healthcare administration as well as business, nursing, allied health, pharmacy, and medicine programs. Study questions in each chapter facilitate additional discussion.…

Paperback. Condición: Very Good. Introduction to Healthcare Quality Management, Second Edition, explains the basic principles and techniques of quality management in healthcare. This second edition features a new chapter devoted exclusively to the use of high-reliability concepts that help organizations achieve safety, quality, and efficiency goals. By using this easy-to-read book, complete with helpful charts and diagrams, your students will examine a range of topics, from measuring performance to creating high-quality services that result in satisfied customers. The book is packed with practical examples and case studies that apply quality concepts and tools to real-life situations. Each chapter contains a list of key words and a glossary to help students understand the vocabulary of healthcare quality management. As an added bonus to this edition, each chapter includes an expanded list of websites to find additional resources to customize and enhance your education. Your students will learn about the following topics: Quality characteristics most important to healthcare stakeholders, including payers and consumers Regulatory mandates and accreditation standards that influence healthcare quality activities Proper techniques for gathering and effectively analyzing healthcare performance measurement data New technology-based services that will improve the patient experience Key tactics and strategies that organizational leaders and improvement project teams must implement to accomplish quality goals Methods for redesigning healthcare processes to achieve more reliable performance Patient safety initiatives that reduce harmful medical errors Resource management activities that improve continuity of care and prevent service over and underuse Organizational factors that affect quality management and performance reliability. Instructor resources include a test bank, PowerPoint slides, and answers to in-book questions. A transition guide is available in the tab above.…

Paperback. Condición: Good. Introduction to Healthcare Quality Management, Second Edition, explains the basic principles and techniques of quality management in healthcare. This second edition features a new chapter devoted exclusively to the use of high-reliability concepts that help organizations achieve safety, quality, and efficiency goals. By using this easy-to-read book, complete with helpful charts and diagrams, your students will examine a range of topics, from measuring performance to creating high-quality services that result in satisfied customers. The book is packed with practical examples and case studies that apply quality concepts and tools to real-life situations. Each chapter contains a list of key words and a glossary to help students understand the vocabulary of healthcare quality management. As an added bonus to this edition, each chapter includes an expanded list of websites to find additional resources to customize and enhance your education. Your students will learn about the following topics: Quality characteristics most important to healthcare stakeholders, including payers and consumers Regulatory mandates and accreditation standards that influence healthcare quality activities Proper techniques for gathering and effectively analyzing healthcare performance measurement data New technology-based services that will improve the patient experience Key tactics and strategies that organizational leaders and improvement project teams must implement to accomplish quality goals Methods for redesigning healthcare processes to achieve more reliable performance Patient safety initiatives that reduce harmful medical errors Resource management activities that improve continuity of care and prevent service over and underuse Organizational factors that affect quality management and performance reliability. Instructor resources include a test bank, PowerPoint slides, and answers to in-book questions. A transition guide is available in the tab above.…

Paperback. Condición: Good. Is the ACO strategy right for your organization? Accountable Care Organizations will help you understand the ACO framework and assess your readiness to embark on an ACO strategy. This book provides the structural blueprints, management skills, and cultural tools necessary to implement a successful ACO. Practical advice is bolstered with real world examples of leading healthcare providers that are pioneers in the rapidly changing world of accountable care. This guidebook is designed to facilitate critical conversations and decisions at all stages of the ACO development journey. Explore processes and structures and learn how to implement pilots to shape your own ACO delivery model. Each chapter includes takeaway points and tailored action steps for: (1) organizations interested in exploring the ACO concept, (2) organizations taking the first steps towards an ACO model, and (3) organizations already moving full speed ahead. This book will help you answer these questions and more: What does it take to become an ACO? What steps and actions should your organization take to implement an ACO strategy? How can organizational culture support your move to accountable care? How can you build a business plan to support an ACO strategy? What information technology is needed to implement an ACO strategy? How can an merging ACO best negotiate with third-party payers.…

Paperback. Condición: Very Good. Is the ACO strategy right for your organization? Accountable Care Organizations will help you understand the ACO framework and assess your readiness to embark on an ACO strategy. This book provides the structural blueprints, management skills, and cultural tools necessary to implement a successful ACO. Practical advice is bolstered with real world examples of leading healthcare providers that are pioneers in the rapidly changing world of accountable care. This guidebook is designed to facilitate critical conversations and decisions at all stages of the ACO development journey. Explore processes and structures and learn how to implement pilots to shape your own ACO delivery model. Each chapter includes takeaway points and tailored action steps for: (1) organizations interested in exploring the ACO concept, (2) organizations taking the first steps towards an ACO model, and (3) organizations already moving full speed ahead. This book will help you answer these questions and more: What does it take to become an ACO? What steps and actions should your organization take to implement an ACO strategy? How can organizational culture support your move to accountable care? How can you build a business plan to support an ACO strategy? What information technology is needed to implement an ACO strategy? How can an merging ACO best negotiate with third-party payers.…

Paperback. Condición: Very Good. Healthcare managers ensure that the organization's mission is met, that its goals are achieved, and that the work is done right. This book provides you with the skills, knowledge, and confidence you need to be a successful healthcare manager. This book uses realistic scenarios, cases, and exercises to bring essential management concepts to life. You will learn how to handle management responsibilities such as delegating projects, making ethical decisions, resolving conflicts, defending a budget, and monitoring organizational performance. Also included are an overview of health law and a discussion of diversity issues that will prepare you to work in today's healthcare environment. Topics and techniques covered include: Evidence-based management Ethics Evaluating employees Diversity Decision making Change Teamwork Hiring and terminating Communication Delegation Motivating employees Managing conflicts Leadership Time management Program assessment Legal issues Instructor Resources: PowerPoint slides, discussion points for end-of-chapter questions, and a test bank. To see a sample, click on the Instructor Resource sample tab above.…

Paperback. Condición: Good. Healthcare managers ensure that the organization's mission is met, that its goals are achieved, and that the work is done right. This book provides you with the skills, knowledge, and confidence you need to be a successful healthcare manager. This book uses realistic scenarios, cases, and exercises to bring essential management concepts to life. You will learn how to handle management responsibilities such as delegating projects, making ethical decisions, resolving conflicts, defending a budget, and monitoring organizational performance. Also included are an overview of health law and a discussion of diversity issues that will prepare you to work in today's healthcare environment. Topics and techniques covered include: Evidence-based management Ethics Evaluating employees Diversity Decision making Change Teamwork Hiring and terminating Communication Delegation Motivating employees Managing conflicts Leadership Time management Program assessment Legal issues Instructor Resources: PowerPoint slides, discussion points for end-of-chapter questions, and a test bank. To see a sample, click on the Instructor Resource sample tab above.…

Paperback. Condición: Good. This book explores how physicians and executives can collaborate to improve organization performance. By focusing on strategies for building trust, this book will help you create an environment of mutual respect and understanding that will lead to organizational success. The authors address the differences between physicians and administrators, the reasons why collaboration efforts have failed in the past, and the importance of leadership style. The book presents a unique model for managing change that reconciles the business aspects of healthcare with the values at the heart of medicine.You will learn: How to avoid the barriers to successful change What values drive physicians and executives How perception can affect change What tactics leaders can use to inspire cooperation How to measure both the business and mission-related data The role of leadership in change management. …

Hardback. Condición: Very Good. Instructor Resources: New test bank, PowerPoint slides, HAP Course Lesson Plans, answer guides to the chapter-end discussion questions, and a transition guide to the new edition. In the past decade, the nation experienced an unusually active period in health policy with the enactment of the Affordable Care Act (ACA). Historically, health policymaking has been a slow yet persistent evolution. The ACA, in spite of its magnitude, is an excellent example of the incremental evolution that characterizes policymaking in the United States. This book provides context and background for understanding the development of today's health reform legislation. In the new edition of this widely used book, Beaufort Longest provides a framework for understanding the formulation, implementation, and modification of health policymaking at both the federal and state levels. Students will learn how policymaking relates to decisions that affect healthcare providers and patients. They will also gain insight into how they can influence the policymaking process. Incorporated in the book are excerpts from congressional testimony, news stories, executive orders, legislation, and other documents related to real-world policy issues. Thoroughly updated and revised, this edition: Discusses the ACA extensively, with examples of both its formulation and its implementation Expands coverage of policymaking's implementation phase Provides a new chapter on the role of courts in health policy and policymaking Includes more than 30 appendices, many brand new to this edition, to illustrate the policymaking process.…

Hardback. Condición: Good. Instructor Resources: New test bank, PowerPoint slides, HAP Course Lesson Plans, answer guides to the chapter-end discussion questions, and a transition guide to the new edition. In the past decade, the nation experienced an unusually active period in health policy with the enactment of the Affordable Care Act (ACA). Historically, health policymaking has been a slow yet persistent evolution. The ACA, in spite of its magnitude, is an excellent example of the incremental evolution that characterizes policymaking in the United States. This book provides context and background for understanding the development of today's health reform legislation. In the new edition of this widely used book, Beaufort Longest provides a framework for understanding the formulation, implementation, and modification of health policymaking at both the federal and state levels. Students will learn how policymaking relates to decisions that affect healthcare providers and patients. They will also gain insight into how they can influence the policymaking process. Incorporated in the book are excerpts from congressional testimony, news stories, executive orders, legislation, and other documents related to real-world policy issues. Thoroughly updated and revised, this edition: Discusses the ACA extensively, with examples of both its formulation and its implementation Expands coverage of policymaking's implementation phase Provides a new chapter on the role of courts in health policy and policymaking Includes more than 30 appendices, many brand new to this edition, to illustrate the policymaking process.…

Hardback. Condición: Good. Instructor Resources: PowerPoint slides, chapter overviews, suggested class activities and assignments, and a transition guide to the new edition. Chapter 13 Excel Model for Students (click here for access) Human Resources in Healthcare: Managing for Success, Fourth Edition, presents the techniques and practices behind effective management of people--the healthcare profession's most important asset. It provides the concepts and practical tools necessary for meeting the unique challenges in today's healthcare environment. This edition has been thoroughly revised and includes the following new content: An expanded chapter on employment law and employee relations A new chapter on credentialing of healthcare providers A thorough update on staff recruitment, selection, and retention practices An expanded section on performance management, including workplace bullying A new chapter on workforce planning in a rapidly changing healthcare system A new chapter on nurse staffing in healthcare organizations New problem-based learning cases to engage students and expand learning comprehension Updated short cases, discussion questions, and exercises throughout.…

Hardback. Condición: Very Good. Instructor Resources: PowerPoint slides, chapter overviews, suggested class activities and assignments, and a transition guide to the new edition. Chapter 13 Excel Model for Students (click here for access) Human Resources in Healthcare: Managing for Success, Fourth Edition, presents the techniques and practices behind effective management of people--the healthcare profession's most important asset. It provides the concepts and practical tools necessary for meeting the unique challenges in today's healthcare environment. This edition has been thoroughly revised and includes the following new content: An expanded chapter on employment law and employee relations A new chapter on credentialing of healthcare providers A thorough update on staff recruitment, selection, and retention practices An expanded section on performance management, including workplace bullying A new chapter on workforce planning in a rapidly changing healthcare system A new chapter on nurse staffing in healthcare organizations New problem-based learning cases to engage students and expand learning comprehension Updated short cases, discussion questions, and exercises throughout.…

Paperback. Condición: Very Good. Instructor Resources: PowerPoint slides with teaching tips. An applied learning approach that will keep students engaged The healthcare environment is changing rapidly, and so are the skill sets needed for successful organizational leadership in the field. Strategic Analysis for Healthcare: Concepts and Practical Applications arms readers with strategic analysis methods, tools, and frameworks, and builds a foundation of practical experience to prepare students for their future careers. This unique workbook introduces students to analysis and strategy development through examples within healthcare as well as from outside industries where strategic analysis has been key to organizations' survival and success. After a brief introduction to business strategy, the book covers a sequence of strategic analysis tools, logically arranged into sections on broad analysis, focused analysis, integrative analysis, strategy development, and strategy selection. Application exercises grow in complexity from one chapter to the next as students develop new skills. Topics include the following: Future-perfect thinking and affinity charts Five forces, PEST, and SWOT analyses Financial statement and ratio analyses Life cycle and corporate culture analyses Internal-external and grand strategy matrices Quantitative strategic planning matrix and profitability projections The book can be used as a stand-alone text or in conjunction with existing textbooks to facilitate applied learning. Comprehensive yet practical, it can also be used in a capstone course. Perforated pages allow for easy use of the activities as gradable assignments.…

Hardback. Condición: Good. This bestseller provides readers with the comprehensive knowledge necessary to understand healthcare information technology (HIT) and to hone their skills in HIT management. The book explores the areas where leaders must exhibit basic awareness or competency, including hardware, software, and communication systems; operational, management, and clinical applications; and selection, implementation, and valuation. Each chapter has been updated to reflect current trends and challenges in the field as well as the implications of the 2010 healthcare reform law and other relevant federal mandates. Each chapter also features learning objectives, web resources, and discussion questions. This revised edition includes a glossary that clarifies technical terms as well as a list of abbreviations for important terms. Links to Internet sources are provided to supplement the information on the major topics covered in each chapter. The eighth edition covers the following topics: The five broad forces that will drive future change and potentially have profound impacts on HIT in and across organizations The role that government policy and healthcare reform play in influencing HIT HIT governance and strategic planning in healthcare organizations, including pertinent background, how to organize an HIT strategic planning effort, the importance of system integration, the basics of systems theory, and management control and decision support systems An overview of the various elements of an information system--the devices, programs, and communication networks--and possible configurations that will support clinical service delivery and the associated business processes An exploration of the ten key operational and tactical processes that are critical to maximizing HIT efficiencies and effectiveness, including incident management, change management, configuration management, service-level management, capacity management, and services-continuity management Specific focus on EHR applications and financial applications to reflect the importance of technology in the areas of patient care and financial management The major techniques used to evaluate an HIT investment Instructor Resources: Test bank, answers and discussion points for the end-of-chapter questions and PowerPoint slides.…

Hardback. Condición: Good. Foreword by Stephen Shortell, PhD, Dean of the School of Public Health, University of California Berkeley The ethical behavior of a healthcare organization is the expression of its moral core. This book shows how the integrity and values of professional healthcare administrators contribute to defining and implementing the organization's moral core. Through conceptual and practical tools--including 30 cases--this book provides a new perspective that recognizes that every decision you make and every activity you undertake have the potential to compromise or enhance the moral core of your healthcare organization. Decisions with ethical implications are described and explored through the experiences of thought leaders, scholars, and healthcare executives. The book demonstrates how personal integrity and values affect decision making, including: Understanding an organization's moral core and how it is expressed in the organization's culture and in operations and decisions at all levels Using concepts, resources, and tools that prepare you to sustain and enhance the moral core of the healthcare organization you manage Assessing the ethical and legal frameworks currently relied on by healthcare organizations to preserve this moral core Acknowledging why personal value systems are important and how they are developed by healthcare administrators Exploring the idea of organizational culture and ethical climate and examining what role they have in formulating and maintaining the moral core Learning how to recognize and manage moral distress, which develops when personal values conflict with the culture of the organization Application of the American College of Healthcare Executives competency assessment tool provides a unique learning experience and relates content to the specific elements of this tool. Instructor Resources include PowerPoint slides with discussion questions and teaching tips.…

Hardback. Condición: Good. Quality management is a complex process, especially in healthcare. Managers in today's environment need more than just an understanding of the historical concepts of quality. They need to understand how to achieve quality within the structure and relationships of the complex system of a healthcare organization. In this new third edition, Kelly has enhanced the content to promote an understanding of systems thinking in health services organizations. While still providing readers with the foundational concepts of quality management, she instructs readers on the system implications of understanding stakeholders and the role of policy, establishing goals in complex systems, improving and managing process change, performance measurement, and teamwork. Readers learn how to think critically using new frameworks, approaches, and tools and are given real-life examples and case studies to practice these skills. This edition features new and enhanced material, including: # Alternative assumptions to traditional quality management tools and techniques # An expanded Practice Lab with which readers can exercise newly learned quality techniques # A guide to using the CMS and Joint Commission quality indictors to improve systems of care # A glossary of terms # Additional case studies and exercises designed to individualize applications in the student's own practice setting.…

Paperback. Condición: Good. With the healthcare industry under increasing scrutiny, hospitals and other healthcare providers must seek out ways of building trust, both within their organization and throughout the community. David Shore's The Trust Prescription for Healthcare shows providers and organizations how to build their capacity for trust and trustworthiness and how to turn that capacity into a trusted reputation and brand. The data is compelling: having both the trust of the community and a reputation as a trusted provider are at once good medicine, good business, and great leadership. Providers and organizations who make the investment in trust will find that they become more effective and efficient, both clinically and administratively. This book guides readers in building a trust capacity with questions, ideas, and examples. It also spells out the return on investment that organizations can expect from building the trust brand. This book provides readers with tools, strategies, and techniques they can put to use in rebuilding their department, service, or organization into a trustworthy one.…

Paperback. Condición: Good. Instructor Resources: PowerPoint slides, answers to chapter mini-case studies, self-quizzes, exercises, lists of additional reading materials, and links to related websites. Healthcare managers face a host of difficult decisions every day. Many can be loaded with ethical implications that, if not addressed properly, can evolve into major issues for both the manager and the organization as a whole. This book prepares new and aspiring healthcare managers to make better decisions through a solid grounding in ethics and professionalism.Using a three-part approach to engage students, the authors open each chapter with a case from the field, provide key foundational material related to the ethical or professional dilemma presented, and close with a mini-case study and accompanying questions. Rich with cases throughout, the book uses examples that are based on a variety of healthcare settings, including hospitals, physician practices, ambulatory surgery centers, home health agencies, and skilled nursing facilities. Material covered includes the following and more: Basic ethics concepts Ethics and the professional Stewardship Professional codes of ethics and ethical principles Ethical decision making Clinical interactions Human resources Health informatics The text also contains a running glossary, end-of-chapter summary points, exercises, and self-quizzes to reinforce essential concepts.…

Paperback. Condición: Good. Each year, more than 200,000 patients die as a result of medical errors--the third leading cause of death in the United States.Although the numbers are staggering and the challenges great, this national healthcare crisis is solvable--and fixing it has become a personal mission for John Byrnes, MD, and Susan Teman, RN. Byrnes and Teman have a proven track record in helping hospitals and health systems transform into high-reliability organizations that aim to deliver error-free care at an affordable cost. In The Safety Playbook: A Healthcare Leader's Guide to Building a High-Reliability Organization, they lay out their process for building a safety program that can eradicate preventable medical errors. Written in a clear, conversational style, the book applies to all types of healthcare organizations and speaks to leaders across the spectrum--from board members and C-suite executives to clinical leaders; managers; and staff of quality, safety, and risk management departments. Readers of The Safety Playbook will: - Review the current rate of medical errors and explore proven solutions, including high reliability- Discover how transparency about errors and their causes makes a successful safety program possible- Learn how developing internal safety experts saves time and money- Examine safety tools and practices used effectively in high-reliability industries- Understand why communication is the top cause of medical errors and how to improve it- Explore guidelines used in other healthcare organizations that create a culture of safety- Study a sample project plan and timeline for implementing a safety program Filled with compelling case studies and practical tools and strategies, this groundbreaking book can be a catalyst for transforming an organization's culture, delivering safer care to patients, and ultimately saving lives. The American College of Healthcare Executives and the Institute for Healthcare Improvement/National Patient Safety Foundation's Lucian Leape Institute (IHI/NPSF LLI) have partnered to collaborate with some of the most progressive healthcare organizations and globally renowned experts in leadership, safety, and culture to develop Leading a Culture of Safety: A Blueprint for Success. This document is an evidence-based, practical resource with tools and proven strategies to help senior leaders in healthcare create a culture of safety--an essential foundation for achieving zero harm. The guide, freely downloadable from the IHI/NPSF website, is an excellent complement to The Safety Playbook. With both high-level strategies and practical tactics, the guide can be used to help determine the current state of an organization's journey, inform dialogue with its board and leadership team, and help its leaders set priorities. Whether an organization is just beginning the journey to a culture of safety or is working to sustain its safety culture, Leading a Culture of Safety can serve as a useful guide for directing efforts and evaluating an organizati.…

Paperback. Condición: Very Good. Winner of the 2014 ACHE James A. Hamilton Book of the Year Award The changes coming from health reform legislation, cost reduction, work redesign, growth in physician employment, greater consumer involvement, the introduction of ACOs, and the emphasis on value-based purchasing are having a profound and long-term impact on healthcare. Clinical integration is a must, and inclusion of physician leaders is essential for successful clinical integration. For healthcare organizations to maximize their potential during this transition, effective physician leadership is needed more than ever. Unlike other physician leadership books, this is an intensified examination of the development of clinically integrated organizations and the significantly expanded physician leadership role within them. Together Dye and Sokolov evaluate multiple clinically integrated organizations, clinical models, business models, and techniques to involve physicians to a greater degree. They also offer insights and suggestions on the cutting-edge topic of clinical integration and explore in detail the role physician leadership will play in the future. Themes include: Making physicians key stakeholders in the clinical transformation, business modeling, and strategy development Identifying physicians who have a propensity for leadership Understanding the difference between management and leadership Addressing issues physicians face as they make the transition from clinical roles to leadership positions Embracing clinical integration--why this new entity calls for greater physician leadership and how to build a successful clinically integrated organization Learning from case studies and practical approaches Creating leadership development programs with an emphasis on the experiential side of leader development Examining on the significant impact of physician leadership derailment as compared with other leaders.…

Hardback. Condición: Good. Instructor Resources: Test bank, course lesson plans, PowerPoint slides, and a transition guide to the new edition. New Comprehensive course lesson plans are designed to promote an active classroom. Use the lesson plans to set up a new course or adapt your current syllabus to this edition of the text. Activities have been designed to enhance critical-thinking and problem-solving skills, as well as information retention and retrieval capacity. Designed for either an online or on-ground environment. Includes 27 Case Studies Healthcare organizations are facing significant challenges as implementation of the Affordable Care Act brings about a number of paradigm shifts in the field. In the face of these challenges, healthcare marketers can implement a wide range of strategies--both traditional and contemporary--to help their organizations successfully navigate this period. This book brings a fresh perspective to many tried-and-true marketing techniques but also discusses new opportunities, including social media, healthcare globalization, consumer engagement, and more. Changes to the third edition: The latest healthcare marketing trends are discussed, including database marketing, customer relationship management, and digital marketing A new chapter on social media reviews the various forms of digital communication and their impact on disseminating healthcare information within the field and to consumers Supporting information within the text includes in-line glossary terms, key points at the end of each chapter, discussion questions for student collaboration, and additional resources on topics discussed in the chapter Revised support materials include an instructor's manual, PowerPoint slides, answers to selected case study questions, and an entirely new test bank.…

Paperback. Condición: Very Good. Information about customer service hits and misses is now more accessible to healthcare consumers. Outstanding healthcare organizations set the bar at a high level for both clinical and service excellence. Customers who are armed with information and aware of their options are choosing providers they believe are ready, willing, and able to provide the superior experience they expect. This book offers a blueprint for successfully competing in today's competitive healthcare marketplace. It presents the theories, methods, and techniques behind delivering an excellent healthcare experience through strategy, staffing, and systems. Each chapter explores a service principle and provides numerous real-world examples and current research findings. Among the many topics discussed are creating a patient-centered environment; building a culture in which customers are treated like guests; training, motivating, and empowering staff; measuring service quality; managing service waits; and recovering from a service failure. This second edition has been completely updated. Concepts have been expanded to include information on: Significance of aligning strategy, staffing, and systems Evidence-based service management and design principles Customer relationship management Internet-based opportunities for various purposes, including communication, information, marketing, recruitment, feedback, and training Retail clinics, concierge medicine, telemedicine, and other new customer-driven innovations Instructor Resources: Discussion questions and case studies with talking points. To see a sample, click the link in the right-hand navigation bar.…

Paperback. Condición: Good. Corporate finance principles play an important role in most management decisions from everyday choices to strategic determinations. Minor decisions do not exist in the financial arena. All decisions have major implications for an organization's success. Gain the working knowledge you need to make financially sound decisions. In straightforward terms, this book explains the six key principles critical to the effective financial management of healthcare organizations: Managing the capital cycle Creditworthiness Integrated strategic and financial planning Capital allocation Strategic budgeting Capital structure management New in this edition: The third edition includes new information about the factors that will influence credit ratings, as well as new approaches to determining your organization's debt capacity. It also discusses how to link financial planning with organizational strategy. A new chapter provides guidance on achieving the right capital structure. It explains what new debt vehicles are available to healthcare organizations and includes advice on how to select the most appropriate capital structure. Examples describe the experiences of actual healthcare organizations in implementing best practice credit analysis and financial planning, capital allocation, and budgeting. Use the lessons learned to jump-start the implementation of these approaches at your organization.…

Paperback. Condición: Very Good. While many healthcare administrators and leaders are consumed with data, statistics, and day-to-day operations, it is the personal stories that are often the catalyst for immediate action in the world of healthcare. Inspired to Change presents stories of patient care--both heartbreaking and uplifting--and details the reality and impact of those experiences. The perspectives--written by patients, family members, and professional caregivers alike--describe the stress of illness, the leap of faith required in trusting the provider team, and the frustrations of accepting that breakdowns in care sometimes occur. Viewing healthcare from these vantage points reveals that the gaps in patient care are caused by a variety of factors, including poor hand-offs, miscommunication, and the expectations of patients and families as they navigate among the siloes within the system. And yet, as illustrated in many of the stories, patient care is beginning to change for the better. Story themes include: Reflections of regret The importance of recognizing patients and families as active partners in their care Lessons that were learned--and lessons that need to be taught--by and about being a family member, a patient, an administrator, and a physician Staff who went above and beyond to provide an exceptional experience for patients and their families Inspired to Change focuses on why patient- and family-centered care is important and how professional caregivers must embrace this approach to improve clinical outcomes and the patient and family experience. Each chapter begins with a synopsis of opportunities for improvement that can help transform and redesign the healthcare delivery model of the future. Each chapter concludes with lessons learned, useful resources, and recommended reading for improving the delivery of patient care.…

Paperback. Condición: Good. Instructor Resources: PowerPoint slides, teaching tips, and discussion questions with answer guides. There are good leaders, then there are exceptional leaders. Exceptional leaders use competencies--a set of professional and personal skills, knowledge, values, and traits that guide a leader's performance. In an era of change and uncertainty in healthcare, it is crucial that leaders learn not only how to be exceptional, but also what makes an exceptional leader. In this second edition of their best-selling book, the authors detail 16 competencies grouped in four cornerstone categories: Well-Cultivated Self-Awareness, Compelling Vision, A Real Way With People, and Masterful Execution. Each of the 16 competencies is explored in its own chapter to define the competency, provide examples and advice, and explain the common skill deficits that prevent its mastery. New to this edition: A feature case study at the beginning of the book and a supportive vignette within each competency chapter to provide practical and real-world application to each competency Two minicases with discussion questions at the end of each competency chapter for further consideration and self-reflection Six new chapters that demonstrate how to apply the book's concepts at both the individual and organizational levels A new chapter on physician leadership that incorporates findings from interviews with industry leaders and provides a helpful road map for those transitioning into the physician executive role Through a clear and focused approach based on current research, this book provides a solid understanding of the tools needed by great leaders. Included in this book is a self-development plan and interview questions to apply the knowledge learned.…

Hardback. Condición: Good. Instructor Resources: PowerPoint slides and answers to capstone case studies. 60 New Cases Included Fifteen new in-depth capstone cases expand on concepts covered in the book. The capstone cases can be used as problem sets or exams, or they can form the foundation for a case-study approach to classroom instruction. Answers to the capstone cases are stored in a secure page in the online Instructor's Resources for this book. In-chapter cases are accompanied by in-chapter answer guides. These case/ answer guide combinations are presented as an integral component of the learning process offered by the book. By working through the cases, using the answer guides, students will learn new material and gain application reinforcement of concepts presented elsewhere in the chapters. End-of-chapter cases provide additional exercises for application practice. Answers are provided at the end of the book so that students can self-quiz and use the cases to build their understanding of epidemiology.…

Paperback. Condición: Good. Traditional strategic planning too often results in incremental change focused more on next year's budget than on creative growth and sustainable development. Leadership teams struggle to paint with two brushes building in transformative change while maintaining current operations. To transcend existing systems and achieve their organization's unique vision, healthcare leaders must embrace uncertainty and incorporate flexibility into their long-term planning. They must prepare for a range of potential futures--while maintaining current operations--because agility and adaptability are what will define future success. Transformative Planning: How Your Healthcare Organization Can Strategize for an Uncertain Future explains how leadership teams can lay the groundwork for new, transformational healthcare delivery models while simultaneously meeting the requirements of today. Author Jim Austin shares the essential frameworks, tools, and processes for developing and implementing long-term strategic and execution plans that embrace uncertainty. The book's four-step model for transformational change covers: Mental models, decision making, and decision trapsVision and strategic prioritiesStrategy development and scenario planningExecution frameworkLeadership teams and governing boards at healthcare organizations of all kinds will find Transformative Planning to be an essential guide to planning strategically for today and tomorrow.…

paperback. Condición: Very Good. World Resources Institute, 1988, 8-1/2"x11", paperbk., 74pp., VG $.

Condición: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Paper Back. Condición: Good.