The Mirror Image Between Teams and Their Organizations (Classic Reprint): Implications for Organizational Capability Development: Implications for ... Capability Development (Classic Reprint) - Tapa blanda

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Excerpt from The Mirror Image Between Teams and Their Organizations: Implications for Organizational Capability Development

In the organizational capability literature, though the level of analysis is the organization, its unit of analysis is the substructures of the firm, particularly the project teams that are used to mobilize and create new knowledge for generating new resources, i.e., innovation. Since the current literature lacks the explanation about how organizations might invest in developing these capabilities, I link this literature to two streams of literature on innovation, one that focuses on the organization-level factors that facilitate innovation and another that analyzes the team-level factors that also support innovation. However, these two streams of literature provide different implications about how to invest in developing these capabilities. On one hand, the organization-level innovation literature suggests that the investment should be made at the organization level independent of when employees are organized for innovation to build the supporting organization-level processes, specifically, communication routines and cooperation between different functions. On the other hand, according to the team-level innovation literature, the investment can be made as needed when organized employees into project teams for innovation. Project team management practices, i.e., project team reward and project team development facilitate communication and cooperation among team members to achieve the innovation. Based on extensive fieldwork and surveys of 182 cross-functional innovation teams belonging to 38 companies, the study shows that there is a mirror image between the project team-level processes and their organization-level processes. This finding implies that in making the investment to develop organizational capabilities, organizations that already invest at the organization level in generating the supporting organization-level processes may find it less necessary to invest at the project team level when organized for innovation. However, for organizations that lack these organization-level processes may need to invest at the project team level when organized into project teams for generating new resources, i.e., innovation.

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