The 2nd edition of this textbook, which teaches seven key principles of Total Quality Management, and includes case histories and exercises. Revised to include a chapter on IS09000.
"Sinopsis" puede pertenecer a otra edición de este libro.
The 2nd edition of this textbook, which teaches seven key principles of Total Quality Management, and includes case histories and exercises. Revised to include a chapter on IS09000.
"Sobre este título" puede pertenecer a otra edición de este libro.
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