The people management story behind the building of the Heathrow Express. The book examines: attitudes to major change; how hierarchical authority must give way to consultation and collaboration; how employees must be responsible for their own competencies and improvement; the critical importance of coaching in every aspect of the business; and the need for "soft skills" to be consistently assessed and developed. The author offers real-life practical guidance for those who are about to embark on major culture change, using case studies from the Heathrow Express project to illustrate problems and triumphs.
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The people management story behind the building of the Heathrow Express. The book examines: attitudes to major change; how hierarchical authority must give way to consultation and collaboration; how employees must be responsible for their own competencies and improvement; the critical importance of coaching in every aspect of the business; and the need for "soft skills" to be consistently assessed and developed. The author offers real-life practical guidance for those who are about to embark on major culture change, using case studies from the Heathrow Express project to illustrate problems and triumphs.
"Sobre este título" puede pertenecer a otra edición de este libro.
Librería: Anybook.com, Lincoln, Reino Unido
Condición: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,300grams, ISBN:9780852927465. Nº de ref. del artículo: 8742525
Cantidad disponible: 1 disponibles
Librería: High Street Books, New Mills, Reino Unido
Paperback. Condición: Good. Corner of the cover and spine creased. Shipped from the UK in recyclable card packaging. Nº de ref. del artículo: pb453-225-0062
Cantidad disponible: 1 disponibles
Librería: SAVERY BOOKS, Brighton, East Sussex, Reino Unido
Soft cover. Condición: Very Good Plus. Paperback 1998. 147 pages. Flat spine. Clean & tight book. No inscriptions. Dispatched ROYAL MAIL FIRST CLASS with TRACKING next working day or sooner securely boxed in cardboard. ref 555/26. Fast Track to Change on the Heathrow Express by Sue Lownds. Published by Institute of Personnel and Development. Nº de ref. del artículo: 007976
Cantidad disponible: 1 disponibles