Top Class Management: Lessons for Effectiveness (Developing Skills S.) - Tapa blanda

Sinopsis

Personnel professionals need to acquire and constantly update a full portfolio of core skills; this series aims to equip managers with all the essential elements. Effective training builds on managers' need to acquire - and practise - a wide range of new skills. This book aims to provide a portfolio of all the essential elements. Drawing on the author's courses for British Rail and a leading rubber company, as well as many examples from retailing, manufacturing, transportation and the public sector, it explains the nature of business, the market economy and management professionalism. Later chapters set out the basic philosophy and principles of: learning by doing; making things happen - through people; do-it-yourself strategic planning; listening to the market and caring for customers; harnessing data and measuring results; working with groups and leading from the front; reviewing and improving your performance; becoming a better manager. The book is useful for anyone involved in developing managers or establishing a learning organisation and all managers keen to get ahead.

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