Artículos relacionados a Total Quality Management: Text and Cases (Contemporary...
Reseña del editor
Written by the acknowledged British guru of TQM and Business Excellence, John Oakland, this book provides a simple but powerful model for Total Quality Management and comprehensive coverage of the concepts students need to understand. The model has been used by literally thousands of people and organizations around the world.
'TQM: Text with Cases' is clearly written in a logical sequence and the text is supported with several real-life case studies. Professor Oakland demonstrates how a Total Quality Management strategy can be applied in all business activities to achieve world-class performance.
This second edition features several major changes including new material on process modelling and management, quality management systems, people development, performance measurement, the Business Excellence Model, self-assessment, benchmarking and the implementation of TQM.
All the case studies in this edition are brand new, reflecting latest developments in this fast moving and exciting area of management. Moreover, the cases come from leading exponents of TQM and Business Excellence - organizations which have fully integrated the TQ approach into their business operations and delivered real benefits.
This text is invaluable for all undergraduate and postgraduate students studying TQM or Business Excellence as part of their course, as well as those directors and managers working in organizations who would like to improve performance.
John Oakland is Professor of Business Excellence and Quality Management at the University of Leeds Business School, Executive Chairman of Oakland Consulting PLC, and the author of several best selling books, including; Total Quality Management, Total Organizational Excellence, and Statistical Process Control.
www.Oakland Consulting.com
Written by the British guru of Total Quality Management, John Oakland
Provides a simple model for Total Quality Management for students
Discussion questions and practical assignments to reinforce learning
Reseña del editor
John Oakland (professor of Business Excellence and Quality Management, University of Leeds Business School) offers a model for Total Quality Management, explained and supported with several real-life case studies. The second edition features several changes, including new material on process modeling and management, quality management systems, people development, performance measurement, the Business Excellence model, self-assessment, benchmarking, and the implementation of TQM. The text is intended for both students and managers.
"Sobre este título" puede pertenecer a otra edición de este libro.
- EditorialButterworth-Heinemann Ltd
- Año de publicación1999
- ISBN 10 0750639520
- ISBN 13 9780750639521
- EncuadernaciónTapa blanda
- IdiomaInglés
- Número de edición2
- Número de páginas380
EUR 2,06
EUR 6,66 gastos de envío desde Reino Unido a Estados Unidos de America
Destinos, gastos y plazos de envíoOtras ediciones populares con el mismo título
Resultados de la búsqueda para Total Quality Management: Text and Cases (Contemporary...
Imagen de archivo
Total Quality Management: Text and Cases (Contemporary Business Series)
Publicado por
Butterworth-Heinemann, 1999
ISBN 10: 0750639520
ISBN 13: 9780750639521
Antiguo o usado
Paperback
Librería: WorldofBooks, Goring-By-Sea, WS, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Nº de ref. del artículo: GOR001485857
Gastos de envío:
EUR 6,66
De Reino Unido a Estados Unidos de America
Destinos, gastos y plazos de envío
Cantidad disponible: 2 disponibles
Imagen de archivo
TQM: Text with Cases
Publicado por
Butterworth-Heinemann, 1999
ISBN 10: 0750639520
ISBN 13: 9780750639521
Antiguo o usado
Paperback
Librería: ThriftBooks-Dallas, Dallas, TX, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less 1.01. Nº de ref. del artículo: G0750639520I5N00
Cantidad disponible: 1 disponibles
Imagen de archivo
TQM: Text with Cases: Text and Cases (Contemporary Business Series)
Publicado por
A Butterworth-Heinemann Title, 1999
ISBN 10: 0750639520
ISBN 13: 9780750639521
Antiguo o usado
Paperback
Librería: Reuseabook, Gloucester, GLOS, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Used; Good. Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover. Grubby book may have mild dirt or some staining, mostly on the edges of pages. Damaged book. Slightly damaged in some way typically, a grazed corner or torn cover. Nº de ref. del artículo: CHL10191389
Gastos de envío:
EUR 6,54
De Reino Unido a Estados Unidos de America
Destinos, gastos y plazos de envío
Cantidad disponible: 1 disponibles
Imagen de archivo
Total Quality Management : Text and Cases
Publicado por
Taylor & Francis Group, 1999
ISBN 10: 0750639520
ISBN 13: 9780750639521
Antiguo o usado
Tapa blanda
Librería: Better World Books Ltd, Dunfermline, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Condición: Very Good. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Nº de ref. del artículo: 52377228-20
Gastos de envío:
EUR 9,51
De Reino Unido a Estados Unidos de America
Destinos, gastos y plazos de envío
Cantidad disponible: 1 disponibles
Imagen de archivo
Total Quality Management: Text With Cases
Publicado por
A Butterworth-Heinemann Title, 2000
ISBN 10: 0750639520
ISBN 13: 9780750639521
Antiguo o usado
Tapa blanda
Librería: Anybook.com, Lincoln, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Condición: Poor. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. Book contains pen & pencil markings In poor condition, suitable as a reading copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,900grams, ISBN:9780750639521. Nº de ref. del artículo: 9272525
Gastos de envío:
EUR 14,13
De Reino Unido a Estados Unidos de America
Destinos, gastos y plazos de envío
Cantidad disponible: 1 disponibles
Imagen de archivo
Total Quality Management: Text With Cases (Second Edition)
Publicado por
Butterworth-Heinemann, 2001
ISBN 10: 0750639520
ISBN 13: 9780750639521
Antiguo o usado
Tapa blanda
Librería: Anybook.com, Lincoln, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Condición: Poor. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In poor condition, suitable as a reading copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,850grams, ISBN:9780750639521. Nº de ref. del artículo: 9423605
Gastos de envío:
EUR 14,13
De Reino Unido a Estados Unidos de America
Destinos, gastos y plazos de envío
Cantidad disponible: 1 disponibles