An exploration of the benefits of effective dialogue for leadership within contemporary business structures, containing a less hierarchical structure, and offers strategies for developing the disciplined communication
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David Mathews President, Kettering Foundation In the age of Kosovo and Littleton, when partisan rhetoric polarizes politics and hate speech pits neighbor against neighbor, Daniel Yankelovich directs our attention to the potential of constructive dialogue. This book doesn't suggest simple answers, but it does offer a clear description of the kind of talk that promotes mutual understanding. Best of all, it prescribes an everyday remedy that requires neither special expertise nor a sophisticated technology.
Yankelovich outlines 15 strategies for conducting successful dialogue in the quest for deeper insight and clarity.
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