Creating Public Value: Strategic Management in Government

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9780674175587: Creating Public Value: Strategic Management in Government

A seminal figure in the field of public management, Mark Moore presents his summation of fifteen years of research, observation, and teaching about what public sector executives should do to improve the performance of public enterprises. Useful for both practicing public executives and those who teach them, this book explicates some of the richest of several hundred cases used at Harvard's Kennedy School of Government and illuminates their broader lessons for government managers. Moore addresses four questions that have long bedeviled public administration: What should citizens and their representatives expect and demand from public executives? What sources can public managers consult to learn what is valuable for them to produce? How should public managers cope with inconsistent and fickle political mandates? How can public managers find room to innovate?

Moore's answers respond to the well-understood difficulties of managing public enterprises in modern society by recommending specific, concrete changes in the practices of individual public managers: how they envision what is valuable to produce, how they engage their political overseers, and how they deliver services and fulfill obligations to clients. Following Moore's cases, we witness dilemmas faced by a cross section of public managers--William Ruckelshaus and the Environmental Protection Agency, Jerome Miller and the Department of Youth Services, Miles Mahoney and the Park Plaza Redevelopment Project, David Sencer and the swine flu scare, Lee Brown and the Houston Police Department, Harry Spence and the Boston Housing Authority. Their work, together with Moore's analysis, reveals how public managers can achieve their true goal of producing public value.

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From the Back Cover:

A seminal figure in the field of public management, mark more presents his summation of fifteen years of research, observation, and teaching about what public-sector executives should do to improve the performance of public enterprises.

About the Author:

Mark H. Moore is Hauser Professor of Nonprofit Organizations at the Harvard Kennedy School of Government and Herbert A. Simon Professor of Education, Management, and Organizational Behavior at the Harvard Graduate School of Education. He has also been a Visiting Professor of Business Administration at Harvard Business School.

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Moore, Mark H.
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ISBN 10: 0674175581 ISBN 13: 9780674175587
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Descripción Harvard University Press. Estado de conservación: New. 0674175581 New. Clean & Crisp! You will be pleased! ( z1s047 ) Some very minor shelf wear on cover. ** Fast Shipping! **. Nº de ref. de la librería SKU1014618

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Descripción Harvard Univ Press. Estado de conservación: BRAND NEW. BRAND NEW Softcover A Brand New Quality Book from a Full-Time Bookshop in business since 1992!. Nº de ref. de la librería 2364335

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Descripción 1997. PAP. Estado de conservación: New. New Book. Shipped from US within 10 to 14 business days. Established seller since 2000. Nº de ref. de la librería TH-9780674175587

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Descripción HARVARD UNIVERSITY PRESS, United States, 2010. Paperback. Estado de conservación: New. Revised ed.. Language: English . Brand New Book. A seminal figure in the field of public management, Mark Moore presents his summation of fifteen years of research, observation, and teaching about what public sector executives should do to improve the performance of public enterprises. Useful for both practicing public executives and those who teach them, this book explicates some of the richest of several hundred cases used at Harvard s Kennedy School of Government and illuminates their broader lessons for government managers. Moore addresses four questions that have long bedeviled public administration: What should citizens and their representatives expect and demand from public executives? What sources can public managers consult to learn what is valuable for them to produce? How should public managers cope with inconsistent and fickle political mandates? How can public managers find room to innovate? Moore s answers respond to the well-understood difficulties of managing public enterprises in modern society by recommending specific, concrete changes in the practices of individual public managers: how they envision what is valuable to produce, how they engage their political overseers, and how they deliver services and fulfill obligations to clients. Following Moore s cases, we witness dilemmas faced by a cross section of public managers--William Ruckelshaus and the Environmental Protection Agency, Jerome Miller and the Department of Youth Services, Miles Mahoney and the Park Plaza Redevelopment Project, David Sencer and the swine flu scare, Lee Brown and the Houston Police Department, Harry Spence and the Boston Housing Authority. Their work, together with Moore s analysis, reveals how public managers can achieve their true goal of producing public value. Nº de ref. de la librería AAZ9780674175587

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Mark H. Moore
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Descripción HARVARD UNIVERSITY PRESS, United States, 2010. Paperback. Estado de conservación: New. Revised ed.. Language: English . Brand New Book. A summation of 15 years of research on what public-sector executives should do to improve the performance of public enterprises. Cases are used to illuminate their broader lessons for government managers. Nº de ref. de la librería AAZ9780674175587

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Moore, Mark H.
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Descripción 1997. PAP. Estado de conservación: New. New Book.Shipped from US within 10 to 14 business days. Established seller since 2000. Nº de ref. de la librería IB-9780674175587

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Descripción Harvard University Press 3/25/1997, 1997. Paperback or Softback. Estado de conservación: New. Creating Public Value: Strategic Management in Government. Book. Nº de ref. de la librería BBS-9780674175587

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Descripción Harvard University Press, 1997. PAP. Estado de conservación: New. New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Nº de ref. de la librería WH-9780674175587

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Mark H. Moore
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Descripción Harvard University Press 1997-03-06, 1997. Estado de conservación: New. Brand new book, sourced directly from publisher. Dispatch time is 24-48 hours from our warehouse. Book will be sent in robust, secure packaging to ensure it reaches you securely. Nº de ref. de la librería NU-GRD-02890392

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