Sales Management: Concepts and Cases - Tapa dura

Dalrymple, Douglas J.; Parsons, Leonard J.

 
9780471055488: Sales Management: Concepts and Cases

Sinopsis

This practical text contains case studies and role-playing activities which provide readers with the opportunity to solve realistic sales management problems. Emphasis is placed on relationship marketing, team development, diversity, total quality management and strategic planning.

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Reseña del editor

Through five editions, this book has provided readers with a comprehensive, practical approach to sales management. Now the sixth edition continues that tradition with four new chapters on the sales function and coverage of the latest trends such as relationship marketing, team development and TQM.

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