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Sinopsis
#1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER
- Pay brand-new employees $2,000 to quit
- Make customer service the responsibility of the entire company-not just a department
- Focus on company culture as the #1 priority
- Apply research from the science of happiness to running a business
- Help employees grow-both personally and professionally
- Seek to change the world
- Oh, and make money too . . .
Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.
In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.
To learn more about the book, go to www.deliveringhappinessbook.com.
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Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000.
Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.
Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000.
Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.
Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.
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Delivering Happiness: A Path to Profits, Passion and Purpose
Publicado por
Grand Central Publishing, 2013
ISBN 10: 0446576220
ISBN 13: 9780446576222
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Delivering Happiness: A Path to Profits, Passion, and Purpose
Publicado por
Grand Central Publishing, 2013
ISBN 10: 0446576220
ISBN 13: 9780446576222
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Delivering Happiness: A Path to Profits, Passion, and Purpose
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Grand Central Publishing, 2013
ISBN 10: 0446576220
ISBN 13: 9780446576222
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Delivering Happiness: A Path to Profits, Passion and Purpose
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Grand Central Publishing, 2013
ISBN 10: 0446576220
ISBN 13: 9780446576222
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Delivering Happiness: A Path to Profits, Passion, and Purpose
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Grand Central Publishing, 2013
ISBN 10: 0446576220
ISBN 13: 9780446576222
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Delivering Happiness: A Path to Profits, Passion, and Purpose
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Grand Central Publishing, 2013
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ISBN 13: 9780446576222
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Delivering Happiness: A Path to Profits, Passion, and Purpose
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ISBN 13: 9780446576222
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Delivering Happiness: A Path to Profits, Passion and Purpose
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Paperback. Condición: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Nº de ref. del artículo: 6545-9780446576222
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