Knowledge management is one of the most fashionable management themes of the decade. Companies are embracing knowledge management in an attempt to offset the damaging effects of downsizing and greater job mobility. Although the concept of the learning organisation owes much to HR, knowledge management tends instead to be treated as an issue for information systems experts, largely bypassing HR. The challenge for HR professionals is to place knowledge management firmly within an HR framework and to develop the competencies to do so. This briefing will enable your HR function to make a major contribution to knowledge management. It provides a clear understanding of how HR expertise and approaches can underpin and facilitate knowledge management practices, illustrated by tools, techniques, case studies and policies. Contents include: *Executive summary *Knowledge management and organisational culture *Acquiring and retaining knowledge *Rewarding knowledge *Developing knowledge *Managing in a knowledge environment *Case studies
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Sue Brelade BA (hons), MA, Dip.Mgt, FIPD, AIL, works as a human resources consultant. She has gained wide-ranging experience in the practical application of training and development and HR working in industry sectors as diverse as central and local government, contracting, media, travel, financial services and with trade bodies. She has worked within the UK and across Europe where her multilingual skills to the design and delivery of human resources solutions has given her a reputation for understanding and meeting business needs. She is the author of a number of published articles in professional journals and co-author of 101 Tips for Trainers and Practical Training Strategies for the Future. Christopher Harmann BA (Hons), MA, MIPD, has considerable experience working at a senior and strategic level within organisations. A former Local Government Chief Officer and currently working within the television industry, he has extensive experience of Professional HR and strategic management. He has served on national committees and has been a professional adviser on HR issues for a major employer's organisation. His interest in wider social policy issues has led to involvement at board level with a number of charities and his work in the field of management development has gained national recognition. Chris is the author of various reports and published articles and is co-author of Practical Training Strategies for the Future.
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