Software Process Improvement: Practical Guidelines for Business Success

` In addition to talking about process improvement, Sami Zahran provides useful guidance from a practitioner's perspective....Most importantly he discusses the issues which you, the user, will face as you pursue process improvement on your own' Watts Humphrey, Software Engineering Institute ` Regardless of the approach selected, building competitive advantage should be focused on improvement, not on achieving a score... Dr Zahran's book should help the reader understand the trade-offs and issues associated with effective software process improvement.' Mark C. Paulk, Software Engineering Institute `This is exactly the kind of book that is needed to spread awareness of the potential of Software Process Improvement and how to succeed in it.....It is to be warmly welcomed and recommended.' Colin Tully, Independent Consulting Software Engineer " Software Process Improvement-Practical Guidelines for Business Success provides comprehensive guidance on implementing software process improvement and more..... The concluding sections of the book provide excellent summaries of the various Software Process standards/guidelines covering the SEI/CMM, ISO/IEC 15504 (SPICE), Bootstrap, ISO 9000, Trillium and others..... With a forward from Watts Humphrey, a preface by the SEI's Mark Paulk, well ordered layout and copious use of diagrams, charts and tables, Dr Zahran's book will provide rewarding reading and an excellent reference work for anyone who is intent on bringing about software process improvement." The Software Manager