This book provides a clear and practical approach to creating and implementing cost-effective business processes. Focusing on the key elements of a robust business plan, it defines the core business processes needed in a successful process-driven organisation. The core processes are described supported by diagrams and checklists of essential criteria for designing the process. The book distils the author's extensive experience of business planning across various industry sectors including Dunlop, GKN Technology and Lucas Aerospace.

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JOHN GARSIDE is Principal Fellow at the Warwick Manufacturing Group, Warwick University. He has had extensive industrial experience spanning Lucas Aerospace, GKN Technology and Dunlop Technology.

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Harry Righton
United Kingdom

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Books may be returned for any reason provided they are on the way back within a few days.
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