5.75 X 1 X 8.5 inches; 263 pages; small tear on DJ front's top corner was repaired with tape by previous owner. Very Good condition otherwise. No other noteworthy defects. No markings. ; - Your satisfaction is our priority. We offer free returns and respond promptly to all inquiries. Your item will be carefully cushioned in bubble wrap and securely boxed. All orders ship on the same or next business day. Buy with confidence.

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Detalles bibliogr�ficos

T�tulo

Hug Your Customers The Proven Way to Personalize Sales and Achieve Astounding Results

Editor

Grand Central Publishing, New York, NY

Fecha de publicaci�n

2003

Idioma

Ingl�s

ISBN 10

1401300340

ISBN 13

9781401300340

Encuadernaci�n

Hardcover

Edici�n

First Edition; Fifth Printing.

Estado

Very Good

Estado de la sobrecubierta

Good+

Cat�logos de vendedores

Acerca de

Sinopsis

Revised and updated for the first time since original publication!

Here is the 200,000-copy staple, praised by Warren Buffett as "a gem ... I wish everyone at Berkshire would follow [Jack Mitchell's] advice--we would own the world."

If you want to put your arms around your business and bottom line, you'll want all the updated information and practices found in the landmark business bestseller, Hug Your Customers. The only way to stay in business is to have customers; the only way to increase your profit is to attract more customer visits by providing exceptional customer service. It's that simple says Jack Mitchell. Hug Your Customers shares the hands-on practical philosophy that has allowed Mitchell and his Family of Stores to thrive and excel in today's challenging retail marketplace. Filled with accessible advice, personal case studies and tips any businessperson can use, Hug Your Customers is an energizing blueprint for customer and employee retention, increased per capita spending, and groundbreaking success.

Acerca del autor

Jack Mitchell is the CEO of Mitchells/Richards/Marshs/Wilkes Bashford, four of the most successful clothing stores in the business. He and his wife, Linda, live in Wilton, Connecticut, where they raised four sons.

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True Oak Books is dedicated to giving a second life to books. We take pride in what we do and do our best to provide good service. Our small but passionate team hand picks rare finds in a variety of fiction as well as non-fiction.

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Informaci�n empresarial del vendedor

True Oak Books LLC
446 New Paltz Rd, APT 6, Highland, NY, 12528, U.S.A.

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