ix, 384 p. Illustrations. Notes. Glossary. Bibliography. Index. IPS is a design strategy that works on three levels. First IPS focuses on performance by linking individual work performance to organization performance. Second, IPS supports knowledge workers they transact business with systems that provide advice, tools, reference, and training exactly at the place and moment of need. Third, IPS integrates performance support into systems tailored to each worker's job objectives, background, ability, and preferences. Very good in very good dust jacket. Price clipped. N� de ref. del art�culo 60872

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T�tulo: Futurework: Putting Knowledge to Work in the...

Editorial: The Free Press, New York

A�o de publicaci�n: 1994

Encuadernaci�n: Hardcover

Edici�n: First edition. First printing [stated].

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Sinopsis:

A company's success ultimately depends on each worker's completion of an infinite series of little "now's". To achieve peak efficiency in a climate of "now", organizations must use all possible resources to support each individual's performance of various tasks. "Integrated Performance Support" (IPS), a new concept developed by Andersen Consulting, helps employees perform to their optimum capability. This book shows how IPS builds specific information and tools directly into business processes and systems, enabling workers to independently solve problems on the job.

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