With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

N� de ref. del art�culo 0814402763-8-1-29

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Detalles bibliogr�ficos

T�tulo: Discipline Without Punishment/the Proven Strategy That Turns Problem Employees into Superior Performers
Editor: Amacom Books (edition First Edition)
Fecha de publicaci�n: 1995
Idioma: Ingl�s
ISBN 10: 0814402763
ISBN 13: 9780814402764
Encuadernaci�n: Hardcover
Edici�n: First Edition.
Estado: Very Good
Estado de la sobrecubierta: Sobrecubierta no Incluida

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Sinopsis

Giving a problem employee a paid day off to think may seem a questionable tactic, but it's a key feature of this book's revolutionary "discipline without punishment" system. This guide retraces the traditional punitive approach to discipline with an affirmative one that makes employees personally responsible for their actions. It explores ways to build superior performance, and helps managers prepare and conduct better coaching sessions. Containing dialogue and specific guidance, the book shows readers how to: avoid confrontational, anger-provoking situations that can lead to bad relationships and even violence; salvage potentially good employees who've gone astray; implement a step-by-step disciplinary system; and recognize and reinforce good performance and improve productivity.

Acerca del autor

Dick Grote is president of Grote Consulting (Dallas, Texas) and an adjunct professor of management at the University of Dallas Graduate School of Management.

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AZ Texts LLC
228 Park Ave S Suite 38827, New York, NY, 10003, U.S.A.

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