T�tulo: Dealing with an Angry Public : The Mutual Gains Approach to Resolving Disputes
Editor: Free Press
Fecha de publicaci�n: 1996
Idioma: Ingl�s
ISBN 10: 0684823020
ISBN 13: 9780684823027
Encuadernaci�n: Encuadernaci�n de tapa dura
Edici�n: 1st Edition.
Estado: Very Good
Peso: 1,041 libras

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Sinopsis

Describes strategies for overcoming objections to initiatives in both the private and public sectors and for handling public relations crises.

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Lawrence E. Susskind is Ford Professor of Urban and Environmental Planning at MIT, President of the Consensus Building Institute, and one of America's most experienced public dispute mediators.

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