In this text the authors outline the importance of measurement systems for creating, guiding, facilitating and accelerating change, and then detail a concise approach to tracking performance based on four defining concepts: change, measurement, alignment and results.

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William A. Schiemann is President of Metrus Group, a Somerville, New Jersey-based consulting and research firm. He is a frequent speaker and has consulted globally on organizational transformation and strategic measurement for the past two decades. Dr. Schiemann has published widely in journals and contributed chapters to books on employee surveys and performance improvement.

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