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Detalles bibliogr�ficos

T�tulo: Building Quality Management Systems
Editor: Routledge
Fecha de publicaci�n: 2013
Idioma: Ingl�s
ISBN 10: 1466564997
ISBN 13: 9781466564992
Encuadernaci�n: paperback
Edici�n: 1st Edition.
Estado: Good

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Sinopsis

This book discusses the most well-known excellence models, methods, and tools to foster quality management, including how to develop abilities in order to identify core operational and support processes to set a strategic agenda for quality management projects. It discusses building the Quality Management Systems (QMS) based on two important organizational elements: needs and resources. With a clear focus on business performance and a process management, it provides the basis for creating a quality management-culture, and can help professionals and organizations to succeed in becoming a world-class organization.

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Luis Rocha-Lona, Jose Arturo Garza-Reyes, Vikas Kumar

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