Code of Conduct: A Thriller {Signed First/First}

Neil Rutledge, Bookseller is truely committed to providing each customer with the very highest degree of customer satisfaction! I am a Bookseller, and I cannot be that without you, the Book Buyer/Collector. I never forget that. I specialize in Modern Fiction First Editions, both signed and unsigned. I have extensive knowledge of Modern Fiction First Editions, and carefully research and represent each book I offer. I personally inspect and each item I sell. I then carefully grade each item before I list it for sale. You may notice that I point out even the most insignificant flaw. That is because I would rather receive a lower price by pointing out every flaw than incorrectly describe an item just to obtain a higher selling price. My ethical standard is to never, ever, grade an item as better than it actually is. Instead, you should receive an item that is exactly what you ordered, if not better! I then ship it in a very carefully padded box to insure it arrives safely to your door. I am determined that disappointment will not be part of the buying experience at Neil Rutledge, Bookseller. Please allow me the opportunity earn your business, and your TRUST. Shop with me and your only surprises will be GOOD ones!

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