Client Service Excellence - the 10 Commandments

O'Sullivan, Larry

ISBN 10: 1869221591 ISBN 13: 9781869221591

Editorial: Knowres Publishing, Johannesburg, 2010

Idioma: Ingl�s

Condici�n: Usado - Bueno Encuadernaci�n de tapa blanda

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Descripci�n

Signed by Author(s)The author has signed this copy on the frontispage. This page also has a gift inscription from the author's sister, Marguerite. The general condition is very good. There is general wear to the corners. The paper trim edges have handling marking. The front pages have mild handling marks. The contents are bright, complete, clear and clean. fk. Our orders are shipped using tracked courier delivery services.

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Detalles bibliogr�ficos

T�tulo

Client Service Excellence - the 10 Commandments

Editor

Knowres Publishing, Johannesburg

Fecha de publicaci�n

2010

Idioma

Ingl�s

ISBN 10

1869221591

ISBN 13

9781869221591

Encuadernaci�n

Soft cover

Edici�n

1st Edition.

Estado

Very Good

Estado de la sobrecubierta

No Jacket

Peso

1 onza

Firmado

signed

Cat�logos de vendedores

Business

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Sinopsis

The 10 Commandments to Client Service Excellence, will provide you with the tips, concepts and solutions to help answer those questions that you have about achieving service excellence. However, it doesn’t end there. Its intention is to guide, inspire and uplift you so much so that the quality of your service is transformed from ordinary to excellent and your outlook on life from good to great. The idea behind this approach allows you to focus on the ideas the author promotes and to decide which can be adopted and used. The author intended that you act on and implement these ideas, rather than just read the text. This could change your work ethic or even your style of dealing with people (lifestyle).

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Chapter 1 trades out of three premises that are all in the Johannesburg area. Our emphasis is providing quality books at highly competitive prices. A large (and continuously growing) selection of our books are listed on various websites on the internet. We post on a daily basis to all parts of the world. All our books are parcelled in tissue paper, bubble wrap, card board and strong brown paper. If the book has a dust jacket it is provided with a protective cellophane sleeve. We supply a tracking number on every parcel that we post. We specialise in Modern First Editions, Rhodesiana, Africana and other rare and out of print books. We are always looking to buy interesting and unusual books and libraries in Johannesburg and Cape Town. We are prepared to travel within the greater Johannesburg and Cape Town area if the quantity warrants it.

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Descripci�n

Detalles bibliogr�ficos

Acerca de

Sinopsis

Descripci�n de la librer�a

Informaci�n empresarial del vendedor

Condiciones de venta y env�o

Condiciones de venta

Condiciones de env�o

Tarifas de env�o de Sur Africa a Estados Unidos de America

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