The official introduction to the ITIL service lifecycle
OGC - Office of Government Commerce
ISBN 10: 0113310617 ISBN 13: 9780113310616
Editorial: The Stationery Office, 2007
Usado
Paperback
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WorldofBooks, Goring-By-Sea, WS, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
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Descripción
Descripción:
N° de ref. del artículo GOR005386113
Sinopsis:
This official introduction is a gateway to ITIL. It explains the basic concept of IT Service Management (ITSM) and the place of ITIL, introducing the new lifecycle model, which puts into context all the familiar ITIL processes from the earlier books. It also serves to illuminate the background of thr new ITIL structure.This title introduces ITSM and ITIL, explains why the service lifecycle approach is best practice in today's ITSM, and makes a persuasive case for change.After showing high level process models, it takes the reader through the main principles that govern the new version: lifecycle stages, governance and decision making, then the principles behind design and deployment, and operation and optimisation.
Reseña del editor: This official introduction is a gateway to ITIL. It explains the basic concept of IT Service Management (ITSM) and the place of ITIL, introducing the new lifecycle model, which puts into context all the familiar ITIL processes from the earlier books. It also serves to illuminate the background of thr new ITIL structure.This title introduces ITSM and ITIL, explains why the service lifecycle approach is best practice in today's ITSM, and makes a persuasive case for change.After showing high level process models, it takes the reader through the main principles that govern the new version: lifecycle stages, governance and decision making, then the principles behind design and deployment, and operation and optimisation.
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Detalles bibliográficos
Título: The official introduction to the ITIL ...
Editorial: The Stationery Office
Año de publicación: 2007
Encuadernación: Paperback
Condición: Fine
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Official Introduction to the ITIL Service Lifecycle Book
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Stationery Office Books, 2007
ISBN 10: 0113310617
ISBN 13: 9780113310616
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Official Introduction to the ITIL Service Lifecycle Book
Publicado por
Stationery Office Books, 2007
ISBN 10: 0113310617
ISBN 13: 9780113310616
Antiguo o usado
Tapa blanda
Librería: WeBuyBooks, Rossendale, LANCS, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Condición: Like New. Most items will be dispatched the same or the next working day. An apparently unread copy in perfect condition. Dust cover is intact with no nicks or tears. Spine has no signs of creasing. Pages are clean and not marred by notes or folds of any kind. Nº de ref. del artículo: wbs2600116673
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The official introduction to the ITIL service lifecycle
Publicado por
The Stationery Office, 2007
ISBN 10: 0113310617
ISBN 13: 9780113310616
Antiguo o usado
Paperback
Librería: WorldofBooks, Goring-By-Sea, WS, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Nº de ref. del artículo: GOR001935916
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Official Introduction to the ITIL Service Lifecycle Book
Publicado por
The Stationery Office, 2007
ISBN 10: 0113310617
ISBN 13: 9780113310616
Antiguo o usado
Paperback
Librería: WorldofBooks, Goring-By-Sea, WS, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Good. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine. Nº de ref. del artículo: GOR005393540
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The Introduction to the ITIL Service Lifecycle Book
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The Stationery Office, 2007
ISBN 10: 0113310617
ISBN 13: 9780113310616
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The official introduction to the ITIL service lifecycle
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The official introduction to the ITIL service lifecycle
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Paperback. Condición: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Nº de ref. del artículo: 6545-9780113310616
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