magazinecult

Where we ship Everywhere Worldwide, with any size, weight and kind of trackable service you'll choose

When we ship Whitin the next 48 working hours after the order or delayed if you need a specific period of delivery

How you follow With tracking code provided by us + both your & our post companies websites (ask for help)

How we pack A 'bomb safe' package with triple layer protection (plastic film wrap, hard cardboard, padded envelope)

Shipping cost Is calculated using total weight of the purchased items once packed. See our reference table.

Returns See our policies for any detail

How contact us Just write us at info@themagshelf.com, we'll reply at least in the next 24 working hours

**Prices **Yes we do custom quotes or discounts 'on demand' for special request (e.g. for multiple purchases)

**Requests **Are you looking for a specific issue ? Can't you find a particular kind of publication? Are you looking for a specific content (ads, pics, editorials, interviews and so on) ? We could search it for you, just ask!

Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return :

• your item must be in the same condition that you received it
• before returning the item, you should send us an email at info@themagshelf.com

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original
method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@themagshelf.com.

Exchanges
We only replace items if they are defective, damaged or in condition different from their original description.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you need to exchange it for the same item, send us an email at info@themagshelf.com

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.
Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we
will send a refund to the gift giver and he will find out about your return.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs for returning are non-refundable.
You should use a trackable shipping service or we don’t guarantee that we will receive your returned item.

Unless special delay request from you, we usually ship within the next 48 working hours after the purchase. Anyway, if you need, we're able to offer also faster same-day or 24h shipping services. After the parcel shipment you'll receive from us a 'tracking code' useful to follow the status of your parcel delivery. Delivery time depends from destination, type of service and period of the year. The approximate time scales, in working days, are as follows :

[ Europe 5-10 ] [ Asia, America 10-15 ] [ Australia, Oceania, Africa 15-25 ]

You could check your parcel delivery status using our local post company website tracking service (information from the origin post) or using your local post company website tracking service (information from the recipient post) or (recommended) using a free independent tracking service (such as the website parcelsapp.com or a similar one)