IT governance based on Cobit 4.0: a management guide (ITSM Library)
Idioma: inglés
Editorial: Van Haren Publishing 04 A, 2007
- Tapa blanda
- Usado

Librería: AwesomeBooks, Wallingford, Reino UnidoAwesomeBooks
Vendedor de IberLibro desde 28 de noviembre de 2006
Condición: Usado - Bueno
EUR 12,31
Cantidad disponible: 1 disponible
Añadir al carritoDescripción del artículo del vendedor
IT governance based on Cobit 4.0: a management guide (ITSM Library) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
N° de ref. del artículo 7719-9789087530211
- Título
- IT governance based on Cobit 4.0: a management guide (ITSM Library)
- Autor
- Koen Brand,itSMF - the IT Service Management Forum, Harry Boonen
- Editorial
- Van Haren Publishing 04 A
- Año de publicación
- 2007
- Estado
- Very Good
- Encuadernación
- Paperback
- Idioma
- inglés
- ISBN 10
- 9087530218
- ISBN 13
- 9789087530211
- Edición
- 2ª Edición
IT Governance
based on COBIT 4.0
This management guide is the result of a project that was started by the ISACANL Chapter and the itSMF-NL Chapter. The aim of this project was to develop a management instrument for IT governance issues, in such a way that it would fit current standards for CIO's and IT managers, like ITIL, common ISO quality and security standards, and the Balanced Scorecard.
First, it is a quick-reference guide to IT governance for people that are not acquainted with this field of work. Second, it is a high-level introduction to ISACA's freely available framework 'COBIT' that will encourage further study. Please note that this guide follows the process structure of COBIT, since we found that to be best practice, but it differs from COBIT in several ways, adding new information to the structure, especially from the perspective of IT service management.
After an introduction to IT governance and COBIT in general, you will find information about ISACA's COBIT publications. In the next section, you will find a description of the 34 processes that were identified from many international standards. This management guide adds new information to the various sources that were used to describe IT governance, including COBIT. Workflow diagrams and process models have been added as an extension to existing material. The last part of the book provides some guidance on COBIT implementation and the relationship with other methods and frameworks.
The management guide is aimed at business and IT (service) managers, consultants, auditors and anyone interested in learning more about the possible application of IT governance standards in the IT management domain. In addition, it provides students in IT and Business Administration with a compact reference to COBIT.
We think this management guide will be a valuable asset for CIO's and IT managers, in developing more grip on their IT organisation's performance, helping them to get in control. The book can be used as an excellent companion guide to the COBIT Foundation training, or as a quick reference guide.
“Sinopsis” puede pertenecer a otra edición de este título.
De la contraportada
IT Governance
based on COBIT 4.0
This management guide is the result of a project that was started by the ISACANL Chapter and the itSMF-NL Chapter. The aim of this project was to develop a management instrument for IT governance issues, in such a way that it would fit current standards for CIO's and IT managers, like ITIL, common ISO quality and security standards, and the Balanced Scorecard.
First, it is a quick-reference guide to IT governance for people that are not acquainted with this field of work. Second, it is a high-level introduction to ISACA's freely available framework 'COBIT' that will encourage further study. Please note that this guide follows the process structure of COBIT, since we found that to be best practice, but it differs from COBIT in several ways, adding new information to the structure, especially from the perspective of IT service management.
After an introduction to IT governance and COBIT in general, you will find information about ISACA's COBIT publications. In the next section, you will find a description of the 34 processes that were identified from many international standards. This management guide adds new information to the various sources that were used to describe IT governance, including COBIT. Workflow diagrams and process models have been added as an extension to existing material. The last part of the book provides some guidance on COBIT implementation and the relationship with other methods and frameworks.
The management guide is aimed at business and IT (service) managers, consultants, auditors and anyone interested in learning more about the possible application of IT governance standards in the IT management domain. In addition, it provides students in IT and Business Administration with a compact reference to COBIT.
We think this management guide will be a valuable asset for CIO's and IT managers, in developing more grip on their IT organisation's performance, helping them to get in control. The book can be used as an excellent companion guide to the COBIT Foundation training, or as a quick reference guide.
“Acerca de” puede pertenecer a otra edición de este título.
AwesomeBooks
Wallingford, Reino Unido
Vendedor de IberLibro desde 28 de noviembre de 2006
Tarifas de envío de Reino Unido a Estados Unidos de America
| Artículo | De 14 a 28 días hábiles | De 14 a 28 días hábiles |
|---|---|---|
| Primer artículo | EUR 2,38 | EUR 2,38 |
Métodos de pago
Descripción de la tienda
Started in an unfortunate mother's basement in 2004 with books that a student layabout no longer needed, AwesomeBooks now stocks over 2 million titles which are ready to be sent to your door within 24hours of ordering. Our heritage is in supplying great quality used books. We have over 1.8 million books in our distribution centre ready to be shipped to you at any time. We also sell new books and are increasing our range of titles every day.
Especialidad
Used Books, New BooksInformación empresarial del vendedor
WRAP Ltd
Unit 4,, 119 Loverock Road
Reading, Reino Unido RG30 1DZ
Condiciones de venta
All our books are used in either Good or Very Good condition. Should there be any problems after purchase email us and we will sort it out to your satisfaction.
Derecho al desistimiento
Si es un consumidor, puede rescindir el contrato de acuerdo con lo siguiente. Por consumidor se entiende cualquier persona física que actúe con fines ajenos a su actividad comercial, empresarial, oficio o profesión.
Información sobre el derecho de desistimiento
Derecho legal de desistimiento
Tiene derecho a rescindir este contrato en un plazo de 14 días sin dar ningún motivo.
El periodo de desistimiento vencerá a los 14 días desde que usted, o un tercero que no sea el transportista e indicado por usted, adquiera la posesión física del último bien o del último lote o pieza.
Para ejercer el derecho de desistimiento, complete de forma electrónica y envíe una declaración clara en nuestro sitio web, desde "Mis compras" en "Mi cuenta". Le enviaremos sin demora un acuse de recibo de dicho desistimiento a través de un soporte duradero (por ejemplo, por correo electrónico).
Para cumplir con el plazo de desistimiento, basta con que envíe su comunicación relativa al ejercicio del derecho de desistimiento antes de que venza el periodo de desistimiento.
Efectos del desistimiento
Si rescinde este contrato, le reembolsaremos todos los pagos que hayamos recibido de usted, incluidos los gastos de envío (excepto los gastos adicionales que surjan si elige un tipo de envío que no sea el tipo de envío estándar más económico que ofrecemos).
Podemos hacer una deducción del reembolso por la pérdida de valor de cualquier bien suministrado, si la pérdida es el resultado de una manipulación innecesaria por su parte.
Efectuaremos el reembolso sin demoras indebidas y, a más tardar, 14 días después de que se nos informe de su decisión de rescindir este contrato.
Efectuaremos el reembolso utilizando el mismo medio de pago que utilizó para la transacción inicial, a menos que haya acordado expresamente lo contrario; en cualquier caso, no incurrirá en ningún cargo como resultado de dicho reembolso.
Podremos retener el reembolso hasta que hayamos recibido los bienes o hasta que nos haya presentado una prueba de que los ha devuelto, lo que ocurra primero.
Deberá devolver los bienes o entregarlos a AwesomeBooks, Wallingford, United Kingdom, sin demoras indebidas y, en cualquier caso, en un plazo máximo de 14 días a partir del día en que nos comunique su desistimiento del presente contrato. El plazo se cumple si devuelve la mercancía antes de que venza el periodo de 14 días. Tendrá que asumir los gastos directos de devolución de los bienes. Usted solo es responsable de la disminución del valor de los bienes como resultado de una manipulación distinta a la necesaria para establecer la naturaleza, las características y el funcionamiento de los bienes.
Excepciones al derecho de desistimiento
El derecho de desistimiento no se aplica a lo siguiente:
- La entrega de periódicos, diarios o revistas, con la excepción de los contratos de suscripción; y
- El suministro de contenido digital que no se proporcione en un soporte tangible (por ejemplo, en un CD o DVD) si, al hacer el pedido, aceptó que podíamos empezar a entregarlo y que no podría desistir una vez iniciada la entrega.
Condiciones de envío
We try to keep our shipping terms as simple as possible.