itil service support (11 resultados)

Condición: Good. 1st. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.

Condición: Very Good. 1st. Ships from the UK. Used book that is in excellent condition. May show signs of wear or have minor defects.

Condición: Good. 1st. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.

Condición: Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Softcover. Condición: Bon. Edition 2005. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Edition 2005. Ammareal gives back up to 15% of this item's net price to charity organizations.

CD-ROM. Condición: Used; Good. **SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence! Greener Books.

Glossy Pictorial Card. Condición: Near Fine (NEAR NEW). No Jacket. Seventh Impression. This book is part of a large purchase from a Public Sector Library and except where mentioned are for the most part LIKE NEW! MOSTLY the ONLY flaws are the blacked out (they insisted) Library stamps which show many of them to be UNUSED! This copy is Near Fine (NEAR NEW). FEEL FREE TO E-MAIL FOR PHOTOGRAPHS AND FURTHER DETAILS. FROM A DEALER WHO TELLS YOU WHO THEY ARE AND WHAT THEIR TELEPHONE AND ADDRESS CONTACT DETAILS ARE! Size: 4to - over 9¾" - 12" tall. EX PUBLIC SECTOR LIBRARY BLACK.

Glossy Pictorial Card. Condición: Near Fine (NEAR NEW). No Jacket. Eleventh Impression. This book is part of a large purchase from a Public Sector Library and except where mentioned are for the most part LIKE NEW! MOSTLY the ONLY flaws are the blacked out (they insisted) Library stamps which show many of them to be UNUSED! This copy is Near Fine (NEAR NEW). FEEL FREE TO E-MAIL FOR PHOTOGRAPHS AND FURTHER DETAILS. FROM A DEALER WHO TELLS YOU WHO THEY ARE AND WHAT THEIR TELEPHONE AND ADDRESS CONTACT DETAILS ARE! Size: 4to - over 9¾" - 12" tall. EX PUBLIC SECTOR LIBRARY BLACK.

Hardcover. Condición: gut. Auflage: 1 (15. Februar 2007). This unique book helps administrators and IT managers to quickly understand the full functionality of SAP Solution Manager, release 4.0. Readers get a thorough introduction in the areas of Implementation and Operations, especially in the scenarios Project Management, Service Desk, Change Request Management, and the brand new function Diagnostics (root cause analysis). The integration capabilities with third-party tools from the areas of Help Desk and Modelling, as well as the relation between the functionality and ITIL Application Management are also dealt with in detail. The book is based on the latest information derived from the ramp-up experience of release 4.0, and makes extensive use of invaluable customer success stories. Highlights include * SAP Solution Manager and ITIL * Support in the Application Management Phases * End-to-End Solution Support * Change Request Management * Solution Monitoring and Reporting * Solution Manager Diagnostics (Root Cause Analysis) * Issue Management and Service Desk * Roadmaps and Implementation Content * Test Support and E-Learning Management * Planning and Delivery of SAP Services * Integration of Third Party Tools Synopsis This unique book helps administrators and IT managers to quickly understand the full functionality of SAP Solution Manager, release 4.0. Readers get expert advice and detailed guidance on Implementation, Operations, Service Desk, Change Request Management, and the brand new function Diagnostics (root cause analysis). Step-by-step instruction is further enhanced using extensively commented configuration examples. In addition, the integration capabilities with third-party tools from the Help Desk and Modeling areas are also covered in detail. The book is based on the latest information derived from release 4.0 Ramp-Up experiences SAP Solution Manager M. O. Schäfer M. Melich In deutscher Sprache. 490 pages. 24,6 x 17,6 x 3,2 cm.

Condición: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.

Condición: Sehr gut. Zustand: Sehr gut | Seiten: 352 | Produktart: Bücher | Keine Beschreibung verfügbar.