Customer service management project (5 resultados)

paperback. Condición: New. Paperback.Pub Date:2024-04-01 Pages:222 Language:Chinese Publisher:Electronic Industry Press This book is a theoretical and practical textbook that systematically sorts out the customer service method system and improvement path. Based on the absorption of similar textbooks and related practical results at home and abroad. combined with the new demands of the booming service market in my country and the rapid changes in online customer service. this book expounds on the basic theories and ope.…

Soft cover. Condición: New. Language:Chinese.Author:FANG LING YU LI LIN NA.Binding:Soft cover.Publisher:Electronics Industry Publishing House Pub. Date :2.

paperback. Condición: New. Paperback. Pub Date: 2012 Language: Chinese in Publisher: China Renmin University Press 21 higher vocational planning materials. marketing higher vocational marketing project course textbook series: customer service and management of the contents of break the traditional curriculum to imparting knowledge as the main feature. the tasks for the central organization of course content and teaching students to build relevant theoretical knowledge in the process of completion of specific projects. .…

paperback. Condición: New. Pub Date: 2014-08-01 Pages: 284 Language: Chinese Publisher: Electronic Industry Press superior customer service. both have a pattern of customer in the world. but also with fine service small details. Under the guidance of this idea. this book is designed approached the customer service. analysis of target customers. communicate customer needs. handling customer complaints. foster customer loyalty. customer relationship management study of six projects in the elaborate theoretical knowledge .…

paperback. Condición: Good. Good. Dust Jacket NOT present. CD WILL BE MISSING. . SHIPS FROM MULTIPLE LOCATIONS. book.