ISBN: 9787518425662 - -服务质量与顾客关系管理：理论与实务高等学校专业服务质量顾客关系现代服务9787518425662 (1 resultados)

paperback. Condición: New. Language:Chinese.Paperback. Pub Date: 2019-12-01 Publisher: China Light Industry Press Service Quality and Customer Relationship Management: Theory and Practice (Professional Teaching Materials for Colleges and Universities) focuses on the issues related to service quality management and customer satisfaction. The systematic display of academic research results from the past and the empirical data obtained through industry-academia cooperation with the industry have high academic value and re.…